What are the responsibilities and job description for the Billing & Client Relations Coordinator position at Michelman & Robinson, LLP?
About Us
Michelman & Robinson, LLP (M&R) is a national law firm with 70 attorneys and offices across the U.S. We are known for our collaborative culture, low turnover, and strong benefits. We’re committed to fostering an inclusive, supportive workplace where employees thrive both professionally and personally.
We are currently seeking a Billing (E-billing) & Client Relations Coordinator to join our Los Angeles office. This position reports to the Director of Billing & Client Relations and plays a vital role in managing our billing operations.
Responsibilities
- Process and submit client invoices using Aderant Expert, iTimekeep, and third-party eBilling systems
- Ensure billing compliance with client guidelines, including codes, rates, and required adjustments
- Resolve eBilling rejections, appeals, and inquiries with attorneys, finance, and clients
- Generate billing and accounts receivable reports for internal teams
- Monitor and track accounts receivable; follow up on outstanding balances
- Assist in client/matter intake and ensure compliance with firm policies
- Support collections processes and help reduce aged receivables
- Provide training to new hires on billing systems and timekeeping tools
Qualifications
- 4–5 years of legal billing experience (electronic billing required)
- Proficiency in Aderant EA Pro Billing, Microsoft Outlook, Excel, and report-writing tools
- Strong organizational and communication skills
- Ability to work independently and as part of a team in a fast-paced environment
- High attention to detail and problem-solving ability
Work Environment
- Professional office setting
- Prolonged computer and phone use
- Occasional lifting (under 20 lbs.)
- Extended hours or weekend work may be required during peak billing periods
Benefits
- Competitive salary
- Comprehensive benefits package
- Collaborative, inclusive workplace
- Opportunity to work with a respected, nationally recognized firm
Apply Today!
If you’re a detail-oriented billing professional looking for a stable, rewarding position with a team-oriented law firm, we want to hear from you.