What are the responsibilities and job description for the Front Desk Dental Receptionist position at Michigan Family Smiles?
Dental Front Office Staff
Reports to: Michael Su DDS
Hours (Subject to Change): Monday & Wednesday 8:30am-5pm, Tuesday 9am-6pm
PRIMARY RESPONSIBILITIES
Responsible for new patients’ smooth transition into the practice, existing patients’ ongoing dental care, communication with patients during treatment, and communication with specialty offices.
SPECIFIC DUTIES
Patient Management
- Billing and insurance interactions
- Greet new patients
- Pull x-rays as appropriate
- Review health histories
- Maintain a professional reception area/office (organize patient education materials and magazines, straighten up the facility, report any larger maintenance issues to administration for follow-up)
- Send a copy of patient records for consultation with specialists
- Arrange referral appointments and manage communications with specialty offices
- Securely store and handle patient records in compliance with legal requirements, including HIPAA privacy and security regulations
- Present treatment plans to patients
- Arrange payment plans with patients
- Call patients after a difficult treatment visit
Office Participation
- Be an active participant in team meetings
- Perform other tasks as assigned by the dentist
PERSONNEL REQUIREMENTS
Education/Experience
- High school diploma or equivalent.
- Letter composition skills
- Computer skills
Interpersonal
- Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members, and community
- Effective verbal skills to communicate with patients
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 28 per week
Benefits:
- 401(k)
- Paid time off
- Dental Treatment free for self, spouse and children
- Holiday Pay
Work Location: In person
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) 2% match
- Dental insurance
- Employee discount
- On-the-job training
- Paid time off
- Uniform allowance
Schedule:
- No nights
- No weekends
Ability to Commute:
- Saginaw, MI 48638 (Required)
Ability to Relocate:
- Saginaw, MI 48638: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $22