Mortgage Loan Coordinator

Location : Address

Location : City

Location : Postal Code

Responsibilities

JOB SUMMARY:

• The Residential Mortgage Loan Coordinator will assist in the pipeline coordination with assigned loan officers.

KEY JOB RESPONSIBILITIES:

• Work with loan origination and operations in an Encompass environment.
• Proficiency in FHA, VA, RD and Conventional mortgage processing a must.
• Must be proficient in all aspects of TRID.
• Be the assigned branch point of contact for member and public.
• Ability to operate in a fast-paced environment is essential.
• Contacts made by telephone, direct computer access, letters, credit bureaus and vendors.
• Assists in collection of member information relating to residential mortgage loan applications.
• Responsible for increasing efficiency, speed and member experience in the loan origination and closing process.
• Must be able to work in a paperless environment of Encompass.
• Provides assistance in data input, recording information, answering telephones, scanning and typing letters.
• Assists team in efficiently and effectively processing the various activities involved in credit granting.
• Becomes/is an advocate of The Michigan First Way, supporting all facets of it, including complete fulfillment of Our Promise, 5 STARS Service, SOLVE IT and our ISMs. Fosters a positive demeanor and image through professional representation in all contacts with both, team members and members. Consistently reflects and displays each of our “ISMs” in daily job performance, as well as in all business interactions while executing on our goals and initiatives. Learns and utilizes EMEC (Every Member’s Experience Counts) in day-to-day responsibilities when communicating with members only. Reflects each of the credit union’s “Isms” in daily job performance.
• Ability to perform functions in an accurate and timely manner.
• Perform other duties as assigned.

Qualifications

QUALIFICATIONS/REQUIREMENTS:

• High school diploma and a minimum of 5 years mortgage processing experience.
• Possess strong interpersonal skills, to work effectively in a team environment.
• Consistently maintain professional appearance and attitude.
• Ability to effectively present information in one-on-one and small group situations to team members and members of the organization.
• Ability to operate PC, including input, output, and inquiry to member accounts and other account information required in the member service function.
• Ability to operate standard office equipment, including proficiency in all spreadsheet capabilities.
• Familiarity with the differences in a basic number of products and services offered by other financial institutions to those offered by the Credit Union.

Who We Are

Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000 members at our branches throughout the State of Michigan, and we’re still growing! We offer financial solutions for every life stage and seek to positively transform our members’ lives through personalized service that meets their unique needs.

Simply put, Michigan First Credit Union’s sole mission is to provide the highest quality member experience. Working here, you’ll get to participate in a strong culture, centered around service, professionalism, and growth.

Michigan First highlights:

• 500 team members
• 32 locations spanning the Lansing area, Grand Rapids and Metro Detroit
• Industry leader in community support and charitable giving through the Michigan First Foundation
• Member Services Call Center operates 24/7/365
• Over $1.5 Billion in assets

Awards Michigan First Credit Union has been the proud recipient of:

• 2024 Best & Brightest in the Nation
• 2024 Best & Brightest in Metro Detroit
• 2024 Best & Brightest in West Michigan
• 2024 Best Credit Unions to Work For
• 2024 Crain’s Cool Places to Work
• 2024 Detroit Free Press Top Workplaces
• 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level
• 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)

Benefits and perks of joining our award-winning team include:

• Very competitive pay
• Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
• 401(k) - 100% match up to 5% deferral
• Tuition reimbursement for both Undergraduate and Graduate degree program
• Access to a complimentary concierge service that assists with nearly any item on your to-do list
• Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
• Wellness initiatives and events throughout the year to help team members stay healthy
• Loan discounts for certain secured and unsecured loans and mortgages
• Opportunities for pay increases, incentives and profit-sharing, based on performance
• Onsite subsidized top notch Cafe 26 for team members' use
• Onsite bowling center

Michigan First Credit Union is an Equal Opportunity Employer.