What are the responsibilities and job description for the Visitor Services Assistant position at Michigan History Museum?
The Visitor Services Team Member is responsible for ensuring a warm, friendly, helpful atmosphere at all stations; greets museum and archives visitors, and provides information and directions. The Team Member efficiently and accurately assists members and visitors through museum admissions and processes merchandise sales for the Museum Store.
RESPONSIBILITIES:
- Be a friendly, warm and approachable presence as visitors enter and exit the Museum and Archives. Proactively enhance the visitor experience through excellent customer service.
- Act as cashier for Museum admissions: ensure that visitors receive information about memberships, admissions, activities, programs, and events.
- Answer main phone line, direct calls and provide accurate and current information regarding exhibits, programs and events.
- Act as cashier for the Museum store. Process and price incoming merchandise, stock and maintain a clean and attractive store..
- Accurate cash handling and reconciliation. Demonstrate ability to close and balance cash drawers at close of day.
- Creative problem solving and resolution of visitor issues.
- Perform a combination of clerical tasks to support administrative operations.
- Additional duties as assigned in support of the mission of the Museum.
WORK SCHEDULE:
Current available shifts are Tuesday 9:30-4:15, Wednesday 10:30-3:30, Thursday 10:00-2:00, Friday 8:30-4:15, Sunday 12:45-5:15. Ability to take on additional shifts due to staff time off requests is highly desired. Hours are limited to a maximum of 29.9 per week and 1040 per calendar year. Candidate must be able to work multiple shifts in order to be considered. Preference will we given to candidates that have flexibility to pick up additional shifts as needed in addition to regular work shifts. A pre-employment drug test and background check is required.
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- 401(k)
- Employee discount
Schedule:
- Day shift
Application Question(s):
- What are your preferred shifts based on the listed shifts available?
- Please indicate your availability to take on additional shifts due to staff shortages or time off.
Work Location: In person
Salary : $15