Enrollment Coordinator

Enrollment Coordinator

Do you have a client-first mentality and go out of your way to ensure customers have an amazing experience? Are you eager to begin your insurance career in a role that provides the education and groundwork to employer group health insurance? We are a third-generation employee benefits agency that is expanding quickly based on our high-tech and high-touch approach to employers and their workforces. Join our creative and collaborative agency with enormous opportunity to learn and grow! In this role, you will provide unparalleled customer support to employer groups and provide benefits support to clients & their employees. You will review and process group membership changes, gather data from clients &/or insurance carriers, and build client partnerships.

Why Work Here?

• Entrepreneurial, collaborative culture; ability to see your ideas be applied & implemented quickly.
• Excellent benefits: 100% employer paid medical, dental, vision, basic life insurance, EAP, telemedicine, and behavioral health for employees, their spouse, and family; in addition, for employees-only, we cover 100% STD & LTD.
• Retirement options: we provide a 401(k) program that does not require employee deferrals to receive company contributions.
• Full-time position with a great core schedule from 8:00am – 5:00pm Eastern
• Hybrid work schedule in any of our Michigan-based offices.

Primary Requirements:

• A passion for providing a white glove level of customer service.
• 3-5 years of experience using Microsoft Office Suite.
• Track record of creating excellent relationships with clients.
• Contagious energy and leadership skills that portray confidence to your team members and clients.
• Strong organizational and problem-solving skills.
• A positive, professional, and upbeat phone demeanor.
• Experience with Salesforce, Benefit Solver, and Employee Navigator software preferred.
• Ability to prioritize and manage multiple projects.
• Outstanding attention to detail and accuracy.
• Demonstrated ability to self-manage, working both independently and as part of a team.
• Capacity to quickly learn new information and apply it to your daily work-life.
• Excellent written and verbal communication skills.
• High School Diploma or G.E.D.

About Michigan Planners

For over 60 years, Michigan Planners has provided access to affordable and comprehensive healthcare coverage for individuals as well as small and large businesses. Our solutions save employers time and money because, as a family business ourselves, we know what it takes to keep your employees happy. We deliver solutions nationwide from our five offices throughout Michigan and serve clients with locations in 26 states. Learn more on our website at www.miplanners.com.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Washington, MI 48094 (Required)

Work Location: Hybrid remote in Washington, MI 48094

Salary : $45,000 - $65,000