What are the responsibilities and job description for the Career Advisor - Youth Programs position at Michigan Works! Southeast?
Job Title: Career Advisor - Youth Programs
Location: Ann Arbor, MI – Michigan Works! Southeast Washtenaw Service Center
Close Date: Open until Suitable Candidate is Selected
Location: Ann Arbor, MI – Michigan Works! Southeast Washtenaw Service Center
Close Date: Open until Suitable Candidate is Selected
Program Overview
Michigan Works! Southeast (MWSE) is the Michigan Works! agency servicing the counties of Jackson, Hillsdale, Lenawee, Livingston and Washtenaw. MWSE is focused on meeting the talent demands of local employers and developing talent for the 21st century economy. MWSE delivers services that help businesses find the skilled workers they need and provides a competitive advantage for job seekers.
Job Summary
Career Advisors identify, assess, prepare and train job seekers to qualify for jobs with employers identified by the Michigan Works! Southeast Business Services team and the Pure Michigan Talent Connect website. The primary objective of the Career Advisor is to provide all registered or enrolled job seekers with the services, assistance and resources they need to obtain, maintain and retain employment. This position will be working with our Youth customers and Programs, including the Jobs for Michigan Graduates Program (JMG).
Typical Duties and Responsibilities
- Provide excellent customer service to clients and partners
- Provide case management services to all clients participating in workforce activities and receiving supportive services
- Enroll clients in applicable programs when appropriate. Determine eligibility based on state and federal regulations.
- Deliver services to and assist customers who are required to comply with work registration and work search requirements as a condition of applying for and/or receiving public benefits.
- Schedule and facilitate program orientations and intakes, and accurately collect all program required documentation
- Recommend supportive services, evaluate and process clients’ request for supportive services to determine eligibility
- Assess client skills utilizing required basic skill assessments and compatibility tests
- Proctor and administer approved assessments as required for education, training, workforce programs and services to assure reasonable success in educational programming, training and job readiness programs
- Instruct program trainings and workshops as approved by the Research and Education Manager
- If assigned, assist in the development and improvement of workshop presentations and handouts. Create and distribute monthly calendar for workshop activities. Consult, review and assist in development of client professional resume.
- Process all program required documentation and maintain accurate and complete case notes as required by state and federal program regulations
- Enter detailed record of all activities, assessments, actions, and case notes in management information system.
- Prepare clients for job readiness by providing job search assistance, resume writing, mock interviews and soft skills training
- Supervise job search, provision of training, provide referrals to Business Services Team
- Work with employers to secure work experience locations, contracts and monitoring of PWE, PATH and Youth program participants
- Maintain open lines of communication with clients to ensure program compliance
- Achieve all performance standards, requirements and measures
- Must have knowledge of and comply with laws, regulations, policies, procedures and outcomes mandated by the program funding sources and funding streams, including Workforce Innovation and Opportunity Act (WIOA), Trade Adjustment Assistance (TAA), Reemployment Services and Eligibility Assessment (RESEA), Partnership, Accountability, Training, Hope (PATH), Food Assistance Employment and Training (FAET), and WIOA Title II
- Comply with the Wagner-Peyser Act regulations, and the Employment Services State Policies and Manual including mandated processes for serving populations such as the Veterans and persons with disabilities
- Ensure compliance with Unemployment Insurance Agency (UIA) requirements
- Attend all required meetings with partners and Michigan Works! Southeast staff
- Outreach, intake, assessment, eligibility determination, recommendation of program enrollment, development and implementation of the Individual Service Strategy (ISS)
- Understanding and awareness of community partners and resources for necessary referrals
- Write quarterly success stories on achievements of participants.
- Collection of eligibility documentation according to funding source
- Assist with covering the resource room and front desk as needed
- Travel between service centers and other sites as necessary to meet the needs of the organization
- Handle stress appropriately and interact well with other
- Other duties as assigned
Qualifications
All agency team members are expected to be technically competent and committed to continuous development of their skills. The following skills, knowledge and education or certifications are specifically required for this position:
- Associate’s degree or related experience, plus two years’ experience in human services field, case management or related fields; Bachelor’s degree preferred
- Excellent communication and interpersonal skills required
- Ability to interact with employees and customers in a professional manner at all times including during stressful situations is required
- Knowledge of applicable federal and state regulations with respect to employment and training programs and/or career and technical education programs
- Knowledge of Workforce Innovation and Opportunity Act (WIOA), Trade Adjustment Assistance (TAA), Reemployment Services and Eligibility Assessment (RESEA), Partnership, Accountability, Training, Hope (PATH), Food Assistance Employment and Training (FAE&T) and Jobs for Michigan Graduates (JMG), Wagner-Peyser, and Unemployment Insurance Agency program rules and regulations preferred
- Experience working with education, community, public and non-profit organizations
- Ability to travel between service centers and community organizations to meet the needs of the organization as required
Compensation: $17.85 to $23.80 per hour with an excellent benefit package including medical, dental, and optical insurance; paid holidays; paid time off; and 457 retirement savings with employer match.
Application Process:
Apply online at the Michigan Works! Southeast website:https://www.mwse.org/about/join-our-team/
Questions regarding the application process may be directed to careers@mwse.org
Michigan Works! Southeast provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, veteran status, political affiliation or belief, physical or mental disability, genetic information, age, sexual orientation, gender identity, height, weight, or any other legally protected status in accordance with applicable federal, state and local laws..
Salary : $18 - $24