What are the responsibilities and job description for the Front Desk Receptionist (Bilingual) position at Mickey Clayton Insurance?
High School Diploma/ 1 Year of Customer Service Experience Required
Our team are seeking a Bilingual Receptionist to join our team! We are in the lookout for an energetic, friendly professional individual who is interested in helping our business grow through value-based conversations and remarkable customer experience!
WALK IN INTERVIEWS WELCOMED:
4725 NORTH 19TH AVE
PHOENIX, AZ 85015
ASK FOR MICKEY
Responsibilities
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Keep records of customer interactions, process customer accounts and file documents
Skills:
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Qualifications:
- Bilingual (English/Spanish)
- Insurance / Sales experience is a plus
- Strong verbal and written skills
- Strong problem solving, time management, and decision-making skills
- Basic Microsoft office -Word, Excel and Outlook
- Strong phone skills
If you are motivated to succeed and can see yourself in this role, feel free to submit your resume.. We will follow up with you on the next steps in the interview process!
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $20