What are the responsibilities and job description for the RETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER) position at Micro Center Sales Corporation?
Job Description
Job Description
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000 selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER) . It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40 years!
Pay starting at $24 / HR Commission
Click here to see our job video
MAJOR RESPONSIBILITIES :
- Ensure that operational policies and procedures are being properly carried out at the store level and customer satisfaction standards are being met within the department
- Participate in front end staffing and training activities to ensure competent associates are hired to properly service our customers; communicate any issues to operations management
- Provide regular coaching and feedback to associates in regards to customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met
- Oversee the execution of ad set and visual merchandising standards within the department
- Lead all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control and loss prevention best practices
- Ensure that all store office functions (including cash handling, store deposit paperwork, etc.) are being completed accurately and in a timely manner
- Participate in open and close procedures
- Support front end staff by ringing transactions
- Support store operations by maintaining loss prevention awareness and helping to prepare for physical inventory
- Perform other duties and tasks as assigned
EDUCATION & EXPERIENCE :
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS :
OUR GROWTH OPPORTUNITIES :
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
Salary : $24
