IT Manager

Position Summary

We are seeking a highly skilled and experienced IT Manager to lead and manage the company s technology infrastructure and operations across 40 locations. This role requires a strategic thinker with hands-on expertise in IT infrastructure, cybersecurity, and system management, alongside exceptional leadership and communication skills. The IT Manager will collaborate with executive leadership to develop and execute technology strategies that align with business objectives while ensuring PCI compliance, security, and operational reliability.

Infrastructure & Systems Management

• Oversee and maintain network infrastructure, including Netgear, Meraki, and Fortinet platforms.
• Manage firewalls, network security, and system configurations to ensure maximum uptime and performance.
• Enforce PCI compliance and implement robust cybersecurity protocols.
• Develop and maintain disaster recovery plans and backup procedures to protect company data.
• Troubleshoot and resolve complex technical issues, serving as the escalation point for IT incidents.

Project & Operations Management

• Lead IT projects related to infrastructure upgrades, system implementations, and process improvements.
• Ensure timely project delivery within scope, budget, and timeline constraints.
• Support multi-site IT operations, collaborating with remote teams and providing on-site support as needed.
• Manage IT budgets, track expenses, and identify cost-saving opportunities.
• Work in a consultative fashion with department heads (Operations, Accounting, HR, Supply, Property Management, etc.) to introduce technologies that enhance efficiency and effectiveness.