Demo

Sr. IT Specialist

MICRODENTAL LABORATORIES
Livermore, CA Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 4/21/2025

MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high-energy, well-organized individual for the position of Sr. IT Specialist with working experience with several operating systems and software applications to join our talented team on-site in Livermore, California.

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

Our Company has the following to offer :

  • Excellent compensation plan with benefits including medical, dental, life insurance, short / long term disability, 401(k), vacation and holidays
  • Flexible working hours
  • Career advancement opportunities
  • Investments in the latest technology
  • Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics

Primary Responsibilities & Skills :

  • Provide onsite and remote technical support to end users
  • Assist in creating and maintaining departmental procedures, workflows and metrics to optimize departmental efficiency
  • Provide Active Directory support for users, security and distribution groups
  • Troubleshoot and resolve escalated Help Desk issues relating to MS O365 and dental applications and software systems
  • Troubleshoot EMC Avamar backup solutions, schedules and data restoration
  • Work alongside department to identify and implement innovative solutions for customers
  • All other duties as assigned or as otherwise required
  • Qualifications :

  • Minimum of 6 years’ experience working in an IT or Sr. IT Specialist position required
  • Clear communicator and presentation abilities to present information clearly, confidently and efficiently
  • Detail-oriented, organized and thorough while creatively finding solutions to problems and optimizing processes
  • Ability to work in teams and in a team environment
  • Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations, regular working hours are Monday thru Friday from 8 : 00 am to 5 : 00 pm PST
  • Bachelor’s degree in IT / computer science or equivalent working experience
  • Extensive Knowledge & Work Experience with the following Software Applications and Operating Systems is Required :

  • PowerShell, VB Script, Perl, Python, Shell scripting, Dell EMC Avamar Backup System, Virtual Environments specifically VMWare
  • Microsoft Office - 2016, 365, Active Directory
  • Windows - Domain, DNS, SMTP, Telnet, DHCP, TTP, SSL, and operating systems 11, 2012R2, 2016, 2019
  • Additional Information :

  • All new hires will be required to pass our standard employee background check
  • MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity / Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.

    Job Type : Full-time

    Pay : $42.00 - $44.00 per hour

    Benefits :
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
  • Compensation Package :

  • Holiday pay
  • Hourly pay
  • Schedule :

  • Monday to Friday
  • Work Location : In person

    J-18808-Ljbffr

    Salary : $42 - $44

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