What are the responsibilities and job description for the Sales Support Coordinator position at Micrologic Associates?
At Micrologic Associates, we provide top notch Point of Sale (POS) products, services, and support to our clients in the car wash and quick lube industries. Offering a variety of equipment and software solutions, we aim to shape the future of car washing with cutting-edge products and services that recognize the changing needs of the industry. We thrive on turning ideas into solutions and always strive for excellence.
We are seeking a motivated and detail-oriented Sales Support Coordinator to join our dynamic team. This role plays a key part in ensuring the efficiency and effectiveness of our sales operations by handling essential administrative and operational tasks. The Sales Support Coordinator will assist in maintaining organization, improving communication, and facilitating seamless coordination across departments. The ideal candidate is proactive, highly organized, and thrives in a fast-paced environment where accuracy and efficiency are essential.
Responsibilities
- Develop a thorough understanding of Micrologic products & service offerings
- Prepare estimates based on provided information and see estimates through review to completion
- Ensure accuracy and maintenance of customer information and sales activity in CRM; create new records and gather information as needed
- Assist in tracking and reporting on sales performance, pipeline status, and key metrics
- Collaborate with various departments to ensure seamless communication and coordination of sales efforts.
- Identify and escalate potential issues impacting sales efficiency or customer satisfaction
- Support the development of sales presentations and proposals as needed
- Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring a positive experience for team members and clients
- Assist the sales team with administrative tasks, including preparing sales reports, maintaining records, meeting preparation & coordination, managing schedules
- Ad hoc sales projects
Requirements
- Proven experience in a customer service role, preferably within a sales environment.
- Strong collaboration skills with the ability to work effectively in a team-oriented setting.
- Excellent organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
- Proficient in using Google Suite and CRM software.
- Strong verbal and written communication skills.
- Ability to adapt quickly to changing priorities and work in a fast-paced environment.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Compensation Package:
- Bonus opportunities
- Holiday pay
Schedule:
- 8 hour shift
Work Location: In person
