What are the responsibilities and job description for the Technology Consultant - CTJ - TS/SCI position at Microsoft Innovation Center?
Overview
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.
We are looking to hire a Technology Consultant to join Microsoft Federal
The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community.
T he Microsoft Federal team is looking for people with a passion for delivering customer success. As a Technology Consultant , you will own , troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency .
Responsibilities
Join our Cloud Engineering team as an individual contributor to build in-house solutions and applications for Microsoft Federal. You will play a crucial role in designing, developing, and maintaining cutting-edge software that meets the unique needs of our federal clients, while articulating value propositions for strategic Microsoft products and services.
Required/Minimum Qualifications
Technology Consulting IC3 - The typical base pay range for this role across the U.S. is USD $74,200 - $150,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $97,000 - $163,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until April 21, 2025.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.
We are looking to hire a Technology Consultant to join Microsoft Federal
The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community.
T he Microsoft Federal team is looking for people with a passion for delivering customer success. As a Technology Consultant , you will own , troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency .
Responsibilities
Join our Cloud Engineering team as an individual contributor to build in-house solutions and applications for Microsoft Federal. You will play a crucial role in designing, developing, and maintaining cutting-edge software that meets the unique needs of our federal clients, while articulating value propositions for strategic Microsoft products and services.
- Perform imaging and configuration of the D ata Transfer Workstations (DTW) for deployment.
- Follow and improve the deployment process and documentation with coordination of Data Transfer Engineering team.
- Work across teams to e n sure products meet customer requirements .
- Coordinate with Project Managers to fulfill customer hardware installation requests.
- Travel to local sites to install Data W orkstation computers .
- Perform validation and documentation of the Data Transfer Workstation installation at the local site.
- Provide customer training and answer questions as necessary for the data transfer process with the Data Transfer Workstation .
- Monitors overall system health, performs routine maintenance, and documents / recommends new workflows for stability.
- Manages Operational System Management (through IT S ervice M anagement ) escalation and triage as required .
- Troubleshooting and remediation activities as appropriate to include coordination with System Owners, Product Team, and Migration Team.
- Complete regular maintenance on all systems/applications to include patching and vulnerability remediation and identification of end-of-life replacements.
- Follows and improves upon Change Request processes and coordination of Situational Awareness to identified points of contact.
- Execution of test cases for resolution of issues implemented by either Engineering or external teams, documentation of results and communication back to the appropriate party .
Required/Minimum Qualifications
- Bachelor's Degree in Computer Science , Engineering, Finance, Business, or related field AND 1 year(s) work experience in relevant area of business
- OR equivalent experience.
- Experience with d irect Platform Support (Windows Workstation/Server)
- Knowledge of Active Directory Organization and Management (OU and GPO Management)
- Systems Management Technologies (MECM, MDT, Windows Deployment Server, etc.)
- 3 years work experience in relevant area of business.
- Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics).
- Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).
- A zure V ir tual D esktop (AVD) e xperience and Component Support (Pools, Workspace, Application Management, Firewall Management)
- Azure Services (Compute, Networking, Storage, Analytics, Containers, Intune, Sentinel, etc.)
- Fami liarity with Azure Purview
- Updating and maintaining all system Authorization to Operate (ATO) documentation and all supporting documentation.
- Working knowledge of Azure Solutions Management (IaaS, PaaS, and Virtual Network Components)
- Proficiency in programming languages such as Azure Powershell
- 8570/8 140 certified
- The successful candidate must have an active U.S. Government Top Secret/SCI Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
- Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
- Microsoft Cloud Background Check:This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Technology Consulting IC3 - The typical base pay range for this role across the U.S. is USD $74,200 - $150,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $97,000 - $163,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until April 21, 2025.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Salary : $74,200 - $150,500
