Demo

UX Researcher

Microsoft Legal Department
Redmond, WA Remote Other
POSTED ON 3/8/2025
AVAILABLE BEFORE 8/14/2025

Job Duties

Microsoft Corporation has the following job opportunity:

 

Contribute to product and service solutions that achieve desired consumer, business, and organizational outcomes.  Conduct mixed methods research to inform UX and product design, which may include usability studies, heuristic evaluations, interviews, contextual inquiry, focus groups, surveys, user journey maps, UX health studies, and personas.  Use a broad range of qualitative and quantitative research methods, including generative and evaluative research studies.  Collaborate with cross functional teams throughout all phases of the product development and servicing lifecycles to ensure the right data is being collected to positively impact the product direction.  Evaluate customer insights, identify opportunities, and help develop, iterate, and operationalize solutions to achieve effective designs and environments.   Identify, promote, and pursue research opportunities that help Microsoft maintain its competitive edge and produce world-class technologies. Telecommuting permitted 50% or more per week within same geographic location as assigned Microsoft office location. 

Minimum Requirements

  • Education: Master’s degree or foreign equivalent degree in Art, Engineering, Human-Computer Interaction, Computer Science or a related field.
  • Experience: Two years of experience conducting qualitative and quantitative research on user behaviors.
  • Specific Skill Requirements: At least 12 months of experience in: User Interviews; Survey Design; User Personas; Customer Journey Maps; and Moderated Usability Testing; and education or experience in: Benchmark Testing; and Competitive Analysis.

Multiple job openings. Qualified candidates must meet the minimum requirements for the position. Microsoft Corporation is an equal opportunity employer.

Pay Range and Benefits Information

The offered base pay range for this specific position (job code TSCBS17163C), in Redmond, WA, is $171,995 to $201,995.                

Microsoft has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.           

At Microsoft certain roles are eligible for additional rewards, including merit increases, annual bonus, and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. Benefits/perks listed may vary depending on the nature of employment with Microsoft and the country work location. U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 10 scheduled paid holidays, and up to 80 hours Holistic Health Time Off. Additionally, hourly/non-exempt employees accrue up to 120 hours paid vacation time, and salaried/exempt employees have Discretionary Time Off (DTO).

Full time employment; multiple positions open.

Salary : $171,995 - $201,995

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