What are the responsibilities and job description for the Customer Support Specialist position at Micross Components?
Description
The role of Customer Supports Specialist is to interact directly with the customer, providing job status and quotes for site services.
Essential Duties & Responsibilities:
- Assist in quote preparation
- Providing Quotes to customers
- Coordinate Customer Requirements with Sales and Internal Suppliers
- Customer Relationship Building – Daily interaction with Micross Customer Base
- Primary support to the Account Representatives
Education/Experience:
- High School Diploma or equivalent
- Knowledge of AS9100D
- General knowledge of reading and interpreting customer drawings
- Recognition of Technical Terms relevant to electronic components and preparation services
- Attention to detail
- Ability to work successfully with multiple departments
- Able to multitask
- Excellent written and verbal communication skills
- Microsoft Office products
Medical, Dental, and Vision
401(k)
Company Paid Basic Life Insurance, STD, and LTD
Vacation Time
Sick Time
Holidays
Tuition Reimbursement
Pet Insurance
Legal Insurance offered through Allstate
Critical Illness, Hospitalization and Accident Insurance offered through Allstate
