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Customer Support Specialist

Micross
Manchester, NH Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 5/7/2025

Description

The role of Customer Supports Specialist is to interact directly with the customer, providing job status and quotes for site services.

Essential Duties & Responsibilities :

  • Assist in quote preparation
  • Providing Quotes to customers
  • Coordinate Customer Requirements with Sales and Internal Suppliers
  • Customer Relationship Building – Daily interaction with Micross Customer Base
  • Primary support to the Account Representatives

Requirements

Education / Experience :

  • High School Diploma or equivalent
  • Knowledge of AS9100D
  • General knowledge of reading and interpreting customer drawings
  • Recognition of Technical Terms relevant to electronic components and preparation services
  • Attention to detail
  • Ability to work successfully with multiple departments
  • Able to multitask
  • Excellent written and verbal communication skills
  • Microsoft Office products

    • Benefits

    Medical, Dental, and Vision

    401(k)

    Company Paid Basic Life Insurance, STD, and LTD

    Vacation Time

    Sick Time

    Holidays

    Tuition Reimbursement

    Pet Insurance

    Legal Insurance offered through Allstate

    Critical Illness, Hospitalization and Accident Insurance offered through Allstate

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