What are the responsibilities and job description for the New Account Representative position at Microtech Knives Inc?
Job Title: New Account Representative
Location: Fletcher, NC
Department: Sales
Reports To: Sales Manager
Job Type: Full-Time | On-Site
Pay: $45,000.00
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Location: Fletcher, NC
Department: Sales
Reports To: Sales Manager
Job Type: Full-Time | On-Site
Pay: $45,000.00
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Company Overview
For over 30 years, Microtech® Knives has been a pioneer in precision-crafted, American-made knives built for performance, durability, and innovation. With a reputation for uncompromising excellence, our products are trusted by military, law enforcement, first responders, collectors, and outdoor enthusiasts worldwide. We are proudly rooted in American grit and strive to build strong, lasting relationships with every customer.
Position Summary
We are seeking a highly motivated, outgoing, and tenacious New Account Representative to join our growing Sales team. This role is critical to expanding Microtech’s footprint by identifying, contacting, educating, and onboarding new dealer accounts across the country. You will initiate outbound calls and emails, build rapport with potential partners, and turn leads into long-term, loyal accounts.
Key Responsibilities
- Conduct heavy outbound calling and emailing to connect with prospective dealers and retail partners
- Identify new account opportunities through research, lead lists, referrals, trade shows, and inbound inquiries
- Provide product education and brand information to potential accounts to build value and drive interest
- Guide new dealers through the account setup process, including completing paperwork and placing initial orders
- Maintain detailed records of outreach, follow-ups, and account progress in CRM tools
- Collaborate with Sales and Marketing teams to align messaging and outreach strategies
- Meet or exceed weekly activity goals and monthly new account targets
- Build strong, lasting relationships with new accounts to foster long-term business growth
Qualifications
- 1 year of inside sales, account development, or customer engagement experience (preferred)
- Excellent verbal and written communication skills
- Comfortable and confident making a high volume of outbound phone calls
- Naturally driven, self-motivated, and enthusiastic about sales
- Strong organizational skills and attention to detail
- Experience with CRM systems and basic MS Office tools
- Passion for knives, EDC (Every Day Carry) gear, or outdoor products is a plus
Why Join Microtech?
- Be part of a passionate team dedicated to craftsmanship and innovation
- Above Market Compensation
- Growth opportunities within a fast-paced, performance-driven environment
- Employee discounts on premium gear
- Located in the beautiful mountains of Western North Carolina
Microtech Knives, Inc. is an Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $45,000
