What are the responsibilities and job description for the Hotel Front Desk/ Night Auditor position at Microtel Inn & Suites by Wyndham?
We’re looking for a Front Desk/Night Auditor to assist guests with their requests and balance accounts from the day shift. Responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Process invoices
- Reconcile accounts
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Keep accurate financial records and ledgers
- Help prepare for forecasts and audits
Skills
- Excellent customer service
- An eye for detail
- Good problem-solving skills
- The ability to multitask
- Strong written and verbal communication skills
- Availability to work overnight
Job Types: Full-time, Part-time
Pay: $8.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $8 - $14
