What are the responsibilities and job description for the Front Desk Associate position at Microtel Inn & Suites?
We are looking for a Front Desk Agent to join our team. The successful candidate will be responsible for providing exceptional customer service to our guests, answering phone calls, and managing reservations. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and the ability to multi-task in a fast-paced environment. We are looking for someone who is organized, detail-oriented, and has a passion for hospitality.
Responsibilities:
- Greet and welcome guests upon arrival.
- Answer phone calls and respond to inquiries in a timely manner.
- Maintain a neat and organized front desk area.
- Assist guests with check-in and check-out procedures.
- Provide information about the hotel, local attractions, and services.
- Handle guest complaints in a professional manner.
- Process payments and provide receipts.
- Maintain accurate records of guest information.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
- Parental leave
Schedule:
- 8 hour shift
- Evening shift
- Overnight shift
- Weekends as needed
People with a criminal record are encouraged to apply
Ability to Commute:
- Seneca Falls, NY (Required)
Ability to Relocate:
- Seneca Falls, NY: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16
