What are the responsibilities and job description for the Air Export Coordinator position at Mid-America Overseas, Inc.?
- Receive, review, and process export documentation for accounts.
- Must have a better than average understanding of the Export Regulations or other government agency regulations that govern exports.
- Must have a better than average understanding of TSA regulations.
- Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner.
- Obtain and create quotes for shipments and source best method of transportation.
- Communicate with overseas agents to ensure proper pre-alerts and documentation.
- Continue to explore different options to reduce cost, and increase revenues.
- Track and trace shipment and provide updates to clients and sales.
- Uphold a strong and professional relationship with airlines, transportation agencies and sales.
- Demonstrate an emphasis on customer satisfaction per company policy.
- Maintain shipment files and ensure billing is completed within a timely fashion.
- Assist as backup for alternate accounts.
- Perform other duties as assigned.
Requirements
- High School Diploma or GED required.
- 1-2 years experience but willing to train entry level
- Knowledge on incoterms
- Demonstrates excellent written and verbal communication skills; along with math skills for dimension conversions
- Intermediate to Advanced PC skills - MS Office
- Highly organized
- Professional and courteous demeanor
- Displays a flexible and open minded willingness to adapt to new environments and be a team player
