What are the responsibilities and job description for the Custom Print Customer Service Representative position at Mid-America Publishing?
Mid-America Publishing, a family-owned publishing company based in Hampton, Iowa would like to announce an opening for a Customer Service Representative in our Hampton office. This is a full-time position with benefits on a M-F schedule.
The Custom Print Customer Service Representative will oversee printing operations including quoting, job management, invoicing, supply requisition, jobbing, cutting, binding and packaging. Experience with Adobe, digital printing, and quoting helpful. Salary commensurate with experience.
Mid-America Publishing offers custom print services and is a publisher of community newspapers, employing 54 Iowans across the state. Mid-America offers health, dental and vision benefits, generous PTO, and six paid holidays per year. Apply online on Indeed.com, stop by 9 2nd St NW in Hampton or call Matt Grohe at 515-988-3726 for more details.
Summary
As a Custom Print Customer Service Representative, you will be essential in delivering outstanding support to clients seeking personalized printing solutions. Reporting to the Customer Service Manager, your role involves utilizing core skills such as effective communication, data entry, and customer service to address inquiries and resolve issues. Your premium skills in multilingual communication and sales will enhance client interactions, while relevant skills with Google apps and call center operations will streamline processes. Join our team to contribute to a customer-focused environment that values quality service and client satisfaction.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $15 - $17
