Parts Specialist

Mid-Atlantic Truck & Equipment is a leading heavy truck and equipment manufacturer, wholesale retailer, and service provider. Our mission is to deliver top-quality equipment and service solutions, allowing our customers to focus on their business rather than their equipment. We are dedicated to fostering a team-oriented, service-driven, and excellence-focused environment. At Mid-Atlantic Truck & Equipment, we value collaboration and strive to be a dynamic workplace where talented and motivated individuals can thrive and contribute to our customers' success.

As a Parts Specialist, you'll play a vital role in our service team, ensuring parts availability and delivering exceptional customer satisfaction. We're seeking a motivated, detail-driven individual who is passionate about customer service and excels in parts management.

Are you ready to GEAR UP for success? Apply today and start your journey with us!

Benefits:

• Competitive Pay: $25.00-$30.00/Hour
• Work-life Balance: Monday-Friday from 8:00a-5:00p (NO WEEKENDS)
• Comprehensive Benefits: Enjoy medical, dental, and vision coverage, life insurance, and both short- and long-term disability plans.
• Financial Security: Take advantage of paid time off, a 401K with company match, and an employee referral bonus.
• Professional Growth: Benefit from on-the-job training and exclusive vendor training opportunities.

What You'll Do:

• Customer Service: Serve as the first point of contact for parts-related inquiries, providing quotes and product info while ensuring a positive customer experience.
• Inventory Management: Assist in locating, stocking, and organizing parts, ensuring efficient inventory control and coordination with the service department.
• Administrative Duties: Process invoicing, manage inventory levels, create quotes, and handle parts orders and returns.
• Business Development: Help grow the customer base by adding new clients and maintaining strong relationships with existing ones.
• Additional Tasks: Answer phones, file documents, and support the team with general administrative tasks as needed.

What We're Looking For:

We're looking for a motivated, detail-oriented individual with a passion for customer service and parts management. The ideal candidate will have:

• 2-3 years of experience in industrial equipment parts or a similar field.
• Knowledge of hydraulic pumps, cylinders, valves, and hoses.
• Experience with Dealer Management Systems (DMS) is preferred.
• Proficiency in Microsoft Office and other related software.
• A highly organized and detail-oriented approach to work.
• Excellent communication skills, both verbal and written.
• A valid driver's license and the ability to pass a DOT physical, including a drug screening.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.