What are the responsibilities and job description for the Enhanced Needs Care Coordinator position at Mid-Columbia Center for Living?
Working Title: Enhanced Needs Care Coordinator
Program: Community Support Services
Reports To: Clinical Supervisor
Location: On-site, The Dalles (May require work in Wasco, Hood River, and Sherman Counties)
Travel will be required 3-5 days/month
Hours/ FTE: M-F, 8.30 am – 5 pm, 1.0 FTE (37.5 hours)
Pay Range (Dependent on experience):
- $5125.83- $6230.48/month
Description:
The Enhanced Needs Care Coordinator (ENCC) supports the needs of individuals with serious and persistent mental illnesses (SPMI) who have been or may be admitted to the Oregon State Hospital (OSH); have accessed inpatient psychiatric hospitalization; and/or are in residential treatment homes or facilities. This role provides Choice Model Services that promote opportunities for the most independent environment situation and removes barriers to living within the community by collaborating with individuals and local and state community partners.
Mid-Columbia Center for Living (MCCFL) is a Certified Community Behavioral Health Clinic (CCBHC) that specializes in providing services that are both trauma-informed and recovery-oriented to persons/consumers with mental illness and addictions. Trauma-informed care includes safety, choice, collaboration, trustworthiness, and empowerment for both clients and staff. MCCFL serves Hood River, Wasco, and Sherman Counties and utilizes a consumer-involved, consumer-engaged, and consumer-driven model. MCCFL provides a whole-person care approach to adults and children to address both physical and mental health needs. MCCFL offers a variety of programs including a mobile crisis unit, intensive case management, ongoing counseling, community support, supported employment, jail diversion, hospital discharges, hearings, and more.
Qualifications:
What skills and education do you need:
Any combination of education, licensure, and experience that demonstrates the ability to perform the position’s essential responsibilities is qualifying. This includes:
- Certification as a Qualified Mental Health Professional (QMHP) through the Mental Health and Certification Board of Oregon (MHACBO), or registration as QMHP-R within 14 days of hire is required.
- Master’s degree in a MHACBO qualifying field AND
- Three (03) years of experience providing direct care in behavioral health such as an acute hospital, residential facility, or related setting.
- Experience with co-occurring disorders strongly preferred.
- Bilingual in Spanish/English language preferred.
- Must possess a valid Oregon or Washington Driver's License, maintain an acceptable driving record and be insurable for client service purposes and for travel between business office for meetings and/or trainings.
- Must pass all criminal history check requirements as required by ORS 181.536 to 181.537, and in accordance with OAR 407-007-0220 to 407-007-0370.
What you’ll do:
(The following list represents the essential responsibilities (functions) of the position. It does not, however, represent all of the duties the position may be asked to perform):
- Ensure smooth development and operation of Choice Model Services:
- Act as liaison to the OSH to include the following:
- Acute hospitalization authorizations.
- Conduct person-centered planning with clients and families as appropriate to client needs.
- Perform discharge planning for clients being released from the hospital and transitioning back into the community; and
- Attend all appropriate meetings with State, Mental Health Organizations (MHOs) and/or clients/families regarding community-based services.
- Coordinate with MCCFL Mobile Crisis employees and Emergency Room workers at the time the client is admitted to the State hospital for tracking and planning.
- Provide transition planning and management.
- Act as liaison to the OSH to include the following:
- Develop operational procedures in collaboration with other MHOs for local placements, including:
- Client screening processes.
- Service plan coordination utilizing principles of wraparound and person-centered planning; and
- Develop system for tracking financial/funding and utilization management for vacancies in all appropriate settings.
- Provide exceptional needs care coordination to include:
- Assess individuals’ needs and determine eligibility for services.
- Conduct person-centered planning and case management with clients and families as appropriate to client needs for those clients in residential settings or other placements to step-down into the least restrictive environment.
- Submit contract amendment requests to appropriate residential placements as needed.
- Respond to community requests for referral and placement for clients in the priority populations, and for those clients that are served outside of designated priority populations.
- Work within the community and Agency to develop a rich service array and resources for clients transitioning into the community, and for clients transitioning between settings outside of the hospital setting.
- Participate in and attend all required meetings at the State and agency level to include,
- Interdisciplinary Team (IDT); local planning committee; residential team meetings; and any other relevant meetings as directed by the Clinical Services Supervisor and Clinical Services Manager.
- Provide consultation to all community partners necessary to ensure efficient program operations.
- Work with other MCCFL programs to ensure seamless service coordination for clientele eligible, entitled to, and/or in need of additional services.
- Drive locally, regionally, and state-wide to transport clients and provide services in the community. This includes overnight travel and stays from 3-5 nights to provide monthly face-to-face visits with clients across the state.
What we’ll do:
We recognize your value and will strive to keep you engaged and appreciated. The selected candidate will receive:
- Competitive salary, dependent on experience.
- 95% employer-paid comprehensive medical, dental, and vision coverage for employees only. Low deductible plans for family coverage through PEBB
- PERS Retirement Contribution
- 11 Holidays including 1 floating holiday
- 15 vacation days a year for exempt employees
- 12 sick days a year
- Education reimbursement and loan forgiveness- HRSA!
The hiring process:
- Application review
- Questionnaire (if additional information is needed)
- Panel Interview
- Possible second-round panel interview
- Conditional Offer
- DMV Record Review, if the position requires driving
- 10 Panel Drug Screen(Although recreational marijuana use is legal in the state of Oregon, you will not be considered for this position if you’re unable to pass a pre-employment drug screening due to federal regulations.)
- Criminal History check through Orchards BCU
- Reference check
- Licensure Primary Source Verification
MCCFL provides reasonable accommodations for qualified individuals with disabilities. To request accommodation in the recruitment or selection process, please contact human resources at 541-288-4359 or email hr@mccfl.org.
Salary : $5,126 - $6,230
