What are the responsibilities and job description for the Program Specialist- Floating position at Mid-Cumberland Community Action Agency?
The successful Floating Program Specialist will work within a team to determine eligibility for crisis services as a well as build relationships within the community to meet the needs of our customers. This position requires that the incumbent be extremely detail oriented and be able to quickly assess circumstances and determine eligibility for services. This position requires a creative, self-starter, self-disciplined and comfortable with public speaking in small and large groups. This position will travel to all 7 of our counties based on need.
Responsibilities include, but are not limited to:
1. Eligibility Determination
2. Customer Service
3. Data Entry
4. Motivational Interviewing of customers in need of crisis services
5. Mentoring & Coaching
6. Facilitating classes, trainings, meetings, and support groups
7. Coordinating community resources
8. Community Development
9. Building community networks
10. Creating partnerships
11. Attending related meetings and participates in networking groups as necessary
12. Assisting with planning, packing, and distributing food through TEFAP/Commodities Programs
13. Scheduling and participating in Outreach events to educate community and/or to provide eligibility determination for services
14. Participating in other duties as assigned
Qualifications and Skills:
High School diploma or equivalent required. The position requires 2 years’ experience infield of Human Services. Applicant must have outstanding communication and interpersonal skills. A combination of education, experience, and training that provides the required knowledge, skills, and abilities will be considered for the position.
Management retains the right to waive education or experience requirements based on the evaluation of or demonstrated competence by the incumbent. A combination of education, experience, and training that provides the required knowledge, skills, and abilities will be considered for the position.
Mid-Cumberland Community Action Agency is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression. This employer participates in E-Verify.
Job Type: Full-time
Pay: $19.42 - $22.61 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Application Question(s):
- Are you 18 years old?
- Are you an internal candidate? If so, have you had a corrective action plan in the last 180 days?
Education:
- High school or equivalent (Required)
Experience:
- human services: 2 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $19 - $23
