Clinical Manager 1

Overview

Mid Florida Eye is seeking a patient-focused Clinical Manager II for our multi-specialty practice in Mount Dora, Florida. We offer regular hours, no major holidays, a robust benefits package, and a collaborative work environment with clear career growth opportunities.

This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry.  Mid Florida Eye  is a multi-sub-specialty eye care practice composed of fellowship-trained board-certified ophthalmologists in every subspecialty of ophthalmology. Our goal is to provide each patient with the latest in comprehensive eye care in an efficient, patient-friendly private practice environment.

We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Mid Florida Eye  are committed to inclusion and diversity. We believe today more than ever; it isn’t speaking the words, but starts with a culture of service, caring and listening and we would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at https://www.midfloridaeye.com

As a Clinical Manager I, you will play a pivotal role in ensuring the delivery of high-quality patient care, leading a team of healthcare professionals, and maintaining the highest standards of clinical excellence. 

Responsibilities

• Provide leadership and supervision to clinical staff, including nurses, medical assistants, and other healthcare professionals
• Ensure compliance with healthcare regulations and organizational policies to maintain the highest standards of patient care
• Monitor and evaluate the quality of patient care services and implement improvements as necessary
• Recruit, train, and mentor clinical staff, fostering a collaborative and patient-centered culture
• Conduct performance evaluations and provide ongoing feedback to team members
• Create staffing schedules and ensure adequate coverage to meet patient needs
• Ensure efficient patient flow and optimize resources to minimize wait times and maximize patient satisfaction
• Address patient concerns and resolve issues in a timely and compassionate manner
• Implement and monitor quality improvement initiatives to enhance patient outcomes
• Collect and analyze data to track clinical performance metrics and identify areas for improvement
• Participate in regulatory and accreditation compliance activities
• Stay current with industry trends and best practices in healthcare management
• Provide training and professional development opportunities for clinical staff
• Foster a culture of continuous learning and improvement

Qualifications

• Certified Ophthalmic Technician (COT) is preferred
• Must have at least 3-5 years of relevant experience in the management of a large technician team in an ophthalmology practice
• Proven clinical leadership experience in a healthcare setting
• Strong knowledge of healthcare regulations and compliance requirements
• Excellent communication and interpersonal skills
• Exceptional problem-solving and decision-making abilities
• Proficiency in electronic health record (EHR) systems
• Demonstrated ability to work effectively in a fast-paced, collaborative environment
• Must be willing to travel to other offices to meet the demands of the position

In Turn We Will Provide:

• Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short and long term disability
• Company paid life insurance
• Paid holidays and generous paid time off
• Paid parking where applicable
• Team oriented working environment where you are heard and respected
• Clear career ladder opportunities

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