What are the responsibilities and job description for the Housing Case Manager position at Mid Florida Homeless Coalition?
Mission Statement: The mission of Mid Florida Homeless Coalition is to promote partnerships that ensure homelessness is rare, brief and non-recurring in Citrus, Hernando, Lake and Sumter Counties.
Vision: “A Home for Every Household”
Summary: The Case Manager shall evaluate participants to determine eligibility for various programs, and provide direct services to enable eligible participants to maintain their housing.
ESSENTIAL DUTIES AND RESPONSIBILITIES: (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at this time).
Responsibilities:
- Evaluate participant’s eligibility for Homeless Prevention and Rehousing Programs via phone, text and/or email.
- Conduct housing assessments.
- Gather required documents to determine initial or ongoing eligibility.
- Perform outreach services, contacting homeless persons in all places where they congregate in the geographic areas covered under our contracts.
- Interview individuals, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.
- Develop and review housing service plans in consultation with participants, and perform follow-ups assessing the quantity and quality of services provided.
- Refer participants to community resources for services such as legal aid, housing, or financial assistance, and provide concrete information, such as where to go and how to apply.
- Counsel clients regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.
- Records and maintains pertinent information according to the program guidelines regarding resident’s needs and concerns and presents this information to the program manager.
- Complete and update case records for each client in accordance with agency Guidelines.
- Responsible for collecting all necessary documentation for client files.
- Submits requests for funding after determining eligibility.
- Maintains required client, legal and administrative record and statistical data as required by Mid Florida Homeless Coalition and program funder.
- Represent the program in appropriate meetings; public forums, partner agency meetings, workshops, etc.
- Network with other community providers regarding program services, and referrals of clients.
- Achieve individual productivity requirements, contribute appropriately to program productivity objectives and use independent judgment.
- Networks and collaborates with other agencies and represents the agency at community functions, which may include public speaking and presentation as directed by program manager.
- Works in a spirit of cooperation with all external and internal stakeholders.
Qualifications:
- Bachelor’s Degree or equivalent experience in a related field.
- Computer skills with proficiency in Microsoft Office. HIMS training is a plus.
- Project a professional demeanor.
- Able to work independently and as part of a team.
- Exercises mature judgment.
- Strong written and verbal communication skills.
- Maintain a regular attendance
- Must maintain and execute confidential information.
- Highly motivated self-starter and ability to coordinate multiple projects simultaneously in a high-pressure environment
- Demonstrated ability to work with diverse communities.
- Good problem solving and conflict resolution skills
Job Type: Full-time
Pay: $33,280.00 - $37,440.00 per year
Schedule:
- 8 hour shift
Ability to Commute:
- Inverness, FL 34450 (Required)
Ability to Relocate:
- Inverness, FL 34450: Relocate before starting work (Required)
Work Location: In person
Salary : $33,280 - $37,440