What are the responsibilities and job description for the Administrative Support Professional position at Mid Florida Tree Service, Inc.?
About Us
At Mid-Florida Tree Service, Inc., we value attention to detail, strong organizational skills, and a customer-first mindset in our administrative professionals. We take pride in our commitment to professionalism, efficiency, and exceptional customer service. As a fully licensed and insured tree care company, we provide expert services in tree removal, trimming, land clearing, and storm damage cleanup while maintaining a strong reputation for safety and reliability.
The ideal candidate for this Receptionist position is organized, detail-oriented, and professional, with strong communication skills and a customer-focused attitude. This role involves answering and directing calls, scheduling appointments, managing records, and supporting both field and office teams.
Responsibilities
- Answer calls and direct them to the appropriate party or department.
- Manage the scheduling of appointments and leads, ensuring efficient use of resources.
- Respond promptly to customer voicemails and emails, providing updates or delegating inquiries as needed.
Additional Responsibilities
- Act as a liaison between field and sales teams, managing scheduling, confirmations, and permit statuses.
- Print and distribute necessary forms for field teams.
- Communicate scheduling changes, including last-minute adjustments, to ensure seamless operations.
- Work closely with team members to minimize scheduling conflicts and optimize resource allocation.
- Take accurate and detailed messages, noting key details and ensuring prompt delivery.
