What are the responsibilities and job description for the Assistant Shelter Manager-Overnights position at Mid-Maine Homeless Shelter?
JOB SUMMARY/GENERAL DESCRIPTION OF PURPOSE:
The person in this position is responsible for maintaining a safe, friendly, positive, and comfortable atmosphere for all shelter guests. The Assistant Shelter Manager works as a member of the Homeless Shelter team to best meet the needs of Shelter guests and works to contribute to the community’s prevention of homelessness.
This is a FT Overnight position.
PRIMARYJOB DUTIES
- Assists in training new shelter attendants. Sets a standard to be followed by all staff with common practice and use of procedures.
- Assures that all Fire Drills are run, and equipment is current.
- Assists with overseeing Kitchen Manager.
- Inventories Shelter Supplies.
- Supports Shelter Manager (SM) with administrative duties.
- Reviews shift notes for accuracy and follow up with SM.
- Meets with SM at least 1x per week for supervision.
- Reviews and categorizes incident reports.
- Assists with eval process and review for training opportunities.
- Works with Youth Program Coordinator re: store/donations.
- Manages house meetings-complete agenda, lead meeting, document with notes and follow up with SH.
- Supports guest activities committee.
- Attends meetings with Volunteer Manager and Kitchen Manager.
- May participate in coaching shelter attendants.
- Maintains basic inventory and works with Shelter Manager to put inventory controls in place.
- Responsible for keeping the medication log current and up to date.
- Helps Shelter Manager manage the donation center items and keeps the entry way clear when on shift.
- Responsible for one weekend coverage per month.
- Participates in On-Call rotation.
- Responsible for creating and maintaining weekly chore charts for shelter attendants and guests.
The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements that may be inherent in the position.
OTHER DUTIES AND RESPONSIBILITIES:
- Provides supervision and direction to guests and volunteers fostering a safe, friendly, positive, and comfortable atmosphere for all guests.
- Creates maintenance requests via BHR.
- Document and report any concerns to the Shelter Manager.
- Assists guests with laundry needs including distribution of soap. Strips beds of guests who do not show up and launders bedding.
- Acts as liaison with community providers as needed.
- Answers and logs phone calls taking messages or connecting callers to the appropriate staff person when needed. Distributes mail to the appropriate guests when received.
- Ensures all guests and volunteers are adhering to the Shelter policies and procedures.
- Provides intake to emergency guests, documenting all required information as needed.
- Completes routine and/or any assigned shelter maintenance tasks on any given evening.
- Attends staff meetings and management team meetings. Comes prepared to actively participate.
- Exhibits a positive professional attitude with guests, co-workers, clients, partners and within the community.
- Must have a current driver’s license and a reliable, insured vehicle.
REQUIRED QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
EDUCATION/CERTIFICATION: College course work relative to the Human Services field is preferred. Two to three years of work or volunteer experience with a vulnerable population will be considered in lieu of college course work.
REQUIRED EXPERIENCE: Experience working with people with mental illness and substance abuse challenges, basic knowledge of homelessness and its causes, ability to make a commitment to the Mid-Maine Homeless Shelter’s mission and organizational values.
SKILLS/ABILITIES:
Demonstrated effective administrative, organizational management and planning skills.
Ability to comprehend and interpret rules, regulations and procedures.
Excellent computer, written and oral communication and presentation skills.
Strong interpersonal and critical thinking skills.
Ability to maintain confidentiality.
Ability to multi-task and work independently a must.
Benefits
- 13 Paid Holidays and generous paid time off (Vacation/Sick/Personal Leave)
- Flexible scheduling
- Mileage reimbursement
- Health Insurance Including medical insurance, dental, and vision
- Employee Assistance Program
- Short-term disability insurance
- Advancement opportunities within the organization
- Retirement 403(b)
- Position qualifies for Public Sector and Nonprofit Student Loan Forgiveness program
Mid-Maine Homeless Shelter & Services is an EEO Employer. MMHHS will not tolerate discrimination based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity. In addition, MMHSS will not permit harassment – sexual or nonsexual – of any employee or applicant for employment.
Salary : $20
