Assistant Program Manager

Who You Are

You get to come to work knowing your job has a higher purpose and truly help the persons we serve together. You love the feeling you get when you see your work has more meaning to you. You are compassionate, driven, empathetic, and focused on giving someone a chance to do something that brings them joy. We know you love to help others, and that is why we would love to have you work with us at MMI.

What You Do

As an Assistant Program Manager, you are responsible for the day-to-day operation of services in their designated department and for supporting persons receiving services. This position may provide support to one of or both Employment services and our Community Connections program. Functions include, but not limited to:

• Provide case management supports to assigned participants including scheduling, authorization management, and assistance with communication, advocacy, and empowerment
• Serve as liaison between participants, MMI, their guardian (if applicable), and other team members
• Serve as MMI representative for the Person Centered Planning process including participation and advocacy during Person Centered Planning meetings and ensuring the resulting plan is in conformance with agency expectations, monitoring implementation, and training staff on the plan and conducting an ongoing assessment of progress
• Ensure implementation of meaningful community-based activities and monitor services, including those outside of regular business hours
• Serve as the services coordinator and/or job coach for participants

This position does require the ability to lift 20-50 pounds of force occasionally and 10-25 pounds frequently.

The Assistant Program Manager will work mainly in the Montcalm area, but may work in multiple counties within the MMI service area. Significant local travel is required with some travel to other counties including our main Office in Isabella county.

What You Get

In addition to that feeling you get knowing you help others, you also have a great work/life balance. While this position required flexibility to be able to work an occasional weekend or evening shift, primarily you will work Monday - Friday 40 hours a week. We also offer a success coach for our employees at no cost to you! If life gets tough, just know that MMI cares about YOU and offers this success coach confidentially providing assistance in budgeting, counseling, childcare, or other areas in your life that you may need some extra guidance with!

MORE of What You Get

You also will be eligible for benefits after an introductory period. Health, vision, and dental insurance is available with three health insurance options currently available. We offer 12 paid holidays including the week between Christmas and New Year. We also provide PTO (paid time off) up to 3 weeks a year based on your hours worked. If you prefer, you can also cash out your PTO quarterly to help with special occasions you may need some extra cash for. We also offer 401k and tuition reimbursement after one year of employment.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in a business or human services related field or possession of NADSP’s DSP III credential
• Professional demeanor and the ability to interact positively with the business community, management, staff, persons served, and other stakeholders
• Excellent organizational and analytical skills
• Computer literate
• Must possess a safe driving record, valid driver's license, minimum insurance coverages as defined by MMI, and have reliable transportation

PREFERRED QUALIFICATIONS:

• Training relevant to rehabilitation, i.e. Confrontation Avoidance Techniques, First Aid, CPR, American Sign Language
• Experience in business or program management, customer service, sales, or human services
• Knowledge of CARF standards, CMH guidelines, Recipient Rights, and/or ADA
• Experience in skill building training, employment services, or special education
• Work or volunteer experience within a rehabilitation program
• Familiarity with local community, and the knowledge of accessibility needs and barriers within the community

Like What YOU See?

Do you like what you have read so far? Take a look at our website mmionline.com to learn a bit more about us here at MMI and what we can do to make your next job your BEST job. You can apply directly on our website or submit your resume through really.

MMI RESERVES THE RIGHT TO HIRE THE MOST QUALIFIED PERSON FOR THIS JOB. POTENTIAL CANDIDATES WILL BE EVALUATED ON MINIMUM AND PREFERRED QUALIFICATIONS AS WELL AS THE ABILITY TO PERFORM DUTIES OF THE POSITION. MMI IS AN EQUAL OPPORTUNITY & AFFIRMATIVE ACTION EMPLOYER. AUXILIARY AIDS AND SERVICES ARE AVAILABLE UPON REQUEST TO PERSONS WITH DISABILITIES.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $18