What are the responsibilities and job description for the Manager of Community Relations & Key Accounts position at Mid-Ohio Energy?
Under the general supervision of the Director of Communications, the Manager of Community Relations and Key Accounts will assist with the functions of the communications and marketing department, helping to ensure the cooperative maintains a positive reputation and fostering a healthy relationship with the members and the community.
Responsibilities
• Maintain an active role in the community by attending local economic development events and maintaining a relationship with local economic development representatives as well as county commissioners, city/village councils, and schools within the cooperative’s footprint.
• Participate in the selection and processing of available economic development grants.
• Represent the cooperative’s interests with legislative representatives and assist in coordinating the cooperative’s grassroots political action efforts with the membership.
• Foster a positive relationship with the cooperative’s key accounts through regular communications.
• Assist with managing and planning community and member events, including events such as member appreciation events, live line demonstrations, and career fairs.
• Serve as an energy advisor for the members through effective troubleshooting of high bill complaints and education on energy use and conservation.
• Conduct onsite energy audits and provide members with recommendations based on the findings.
• Serve as a trusted source of information for members inquiring about residential renewable installations and facilitate the application process for interconnection.
• Provide written monthly reports/updates on activities to the Department Head and President & CEO.
Qualifications
• Possess excellent verbal and written communication skills, allowing for outstanding interactions with members, public officials, and coworkers.
• Must be able to explain complex concepts to groups and a variety of individuals.
• Possess a thorough understanding of buildings and building systems, such as lighting, building envelope, and mechanical systems.
• Possess a basic understanding of methods used for technical and cost savings analysis and reporting.
• Must be able to correctly conduct an in-field energy assessment.
• Must have a willingness and the ability to learn about the cooperative network and the physical attributes of the power grid in general.
• Possess critical thinking skills and ability to solve problems and make decisions.
• Proficient in use of technology devices including computers, tablets, and general office software such as Microsoft Office and Apple.
• Must be thorough and accurate, with great diligence.
• Must be able to perform good research and have outstanding organizational skills.
• Must possess a strong work ethic with a competitive and driven mindset.
• Possess excellent communication and leadership skills.
Education & Experience
• Bachelor’s degree in Engineering, Technology, or Business. A combination of education and/or relevant experience will be considered in lieu of a Bachelor’s degree.
• 5 or more years’ relevant utility experience, preferred.
• Advanced experience in electrical distribution or energy management industries.
• Proven successful history in key account management.
This job description lists important functions of this position and is not intended to be all-inclusive. An employee may be directed to perform other reasonably related job duties and responsibilities. Mid-Ohio Energy Cooperative, Inc. reserves the right to revise or change the job duties and responsibilities as the need arises. The position description will be updated accordingly. This position description does not constitute a written or implied contract of employment. Mid-Ohio Energy Cooperative, Inc. is an equal opportunity provider and employer.
Please send resume to: HR@midohioenergy.com by Monday, November 25, 2024.