What are the responsibilities and job description for the Corporate Training Administrator position at Mid-South Transportation Management, Inc.?
EFFECTIVE DATE: 03/05/2025
FLSA STATUS: Exempt
JOB TITLE: Corporate Training Administrator
DEPARTMENT: Safety and Security
REPORTS TO: Chief of Safety and Security
FLSA STATUS: Exempt
JOB TITLE: Corporate Training Administrator
DEPARTMENT: Safety and Security
REPORTS TO: Chief of Safety and Security
JOB FUNCTION:
The Corporate Training Administrator supports the Training Department in ensuring long-term training initiatives align with organizational goals and strategic objectives. This role is responsible for managing training projects, assessing workforce competency gaps, and implementing continuous improvement strategies to enhance organizational effectiveness.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Oversee and manage long-term training projects (6-12 months) identified by the Chief of Safety and Security (CSS) to enhance departmental and organizational effectiveness.
- Provide data-driven feedback to the CSS on training project outcomes and alignment with business objectives.
- Report and review project results with senior management, trainers, and department leaders.
- Recommend and implement improvements to training programs with a focus on continuous learning and development.
- Collaborate with department heads to assess training needs and priorities using the ADDIE Instructional Design Model.
- Identify workforce competency gaps and develop training solutions for employees, managers, and leadership.
- Assist the CSS and HR team in defining training objectives and developing both technical and soft skills programs.
- Identify and manage internal/external resources (materials, equipment, vendors) needed for training delivery.
- Support the development, assessment, and management of ongoing training projects.
- Ensure audiovisual and technical requirements are met for training sessions in coordination with IT.
- Continuously evaluate and refine existing training curricula to meet evolving organizational needs.
OTHER DUTIES AND RESPONSIBILITIES:
- Understand and interpret labor agreements, fostering effective relationships with union representatives.
- Prepare and present reports on training initiatives and outcomes.
- Maintain professionalism and diplomacy when handling sensitive or high-stakes situations.
- Develop and maintain positive relationships across all levels of the organization.
- Exhibit strategic thinking, initiative, and attention to detail in all training-related activities.
- Work independently and collaboratively in a fast-paced environment.
- Ensure timely issue resolution and responsiveness in high-demand situations.
- Maintain strict confidentiality regarding sensitive employee and training data.
- Stay current on industry best practices and emerging trends in corporate training.
- Ensure compliance with all company policies, procedures, and training-related directives.
MINIMUM QUALIFICATIONS:
Education:
Bachelor’s degree in a relevant field required; advanced degree preferred.
Experience & Skills:
- Strong written, verbal, and supervisory communication skills; ability to engage effectively with employees, leadership, and external stakeholders.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for document creation, data analysis, and presentations.
- Ability to interpret technical data, safety management system (SMS) information, and operational procedures.
- Experience in developing and delivering training programs with a focus on workforce development.
- Background in instructional design, adult learning principles, and training facilitation preferred.
- Demonstrated ability to analyze and visualize data for training assessment and strategic planning.
- Ability to work with confidential information and maintain discretion.
- Willingness to comply with MATA’s Drug and Alcohol Policy.
- Adherence to safety and health protocols.
- Availability for occasional evening or weekend work as needed.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS:
- Frequent sitting and/or standing; occasional bending, kneeling, pushing, and pulling.
- Ability to lift, push, or move up to 20 lbs. as needed.
- Strong visual acuity for detailed tasks, data analysis, and computer-based work.
- Effective communication skills for in-person, phone, and written interactions.
- Ability to operate standard office equipment (computer, copier, calculator, fax, etc.).
- Tolerance for varied indoor environments with fluctuating temperatures and moderate noise levels.
- Occasional exposure to bus garage environments with potential noise and fumes.
