What are the responsibilities and job description for the Information Technology Associate position at Mid-State Equipment?
Key Responsibilities:
- Assist with troubleshooting hardware, software, and network issues.
- Support the IT team in setting up and configuring computers, printers, and other devices.
- Install, update, and maintain software applications and operating systems.
- Help monitor and maintain IT infrastructure, including servers and networks.
- Respond to user requests for technical support and document resolutions.
- Assist in cybersecurity awareness efforts and best practices.
- Participate in IT projects such as system upgrades, migrations, or new technology implementations.
- Maintain IT documentation, including asset tracking and user manuals.
- Perform other IT-related tasks as assigned.
Requirements:
- Currently pursuing or recently completed a degree in Computer Science, Information Technology, or a related field.
- Basic knowledge of operating systems (Windows, macOS, Linux) and office productivity software.
- Familiarity with networking concepts, troubleshooting, and hardware setup.
- Strong problem-solving and analytical skills.
- Excellent communication and teamwork abilities.
- Knowledge of Microsoft 365
- Accounting background or course work is a plus.
- Ability to learn quickly and work in a fast-paced environment.
- Hands-on experience in a real-world IT environment.
- Potential for full-time permanent employment based on performance.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)