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Service Advisor.

Midas Alaska
Anchorage, AK Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 6/3/2025

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or years of automotive repair experience.

We are looking for automotive Service Advisors to manage assist in directing all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive Service Advisor, you will assist in directing all automotive and general service technicians in the operation of the shop, including :

  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Assist Shop Manager in making sure all estimates are done using correct parts and labor codes
  • Other duties as assigned

    • Qualifications

  • A minimum of 1 year of customer service experience
  • A minimum of 1 year of point-of-sale experience
  • Some general automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Ability to work a flexible retail schedule including Saturdays
  • Valid drivers license

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