What are the responsibilities and job description for the Automotive Store Manager position at Midas FORD?
Benefits:
- Bonus based on performance
- Employee discounts
- Health insurance
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.
We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, supervisory/management/mentor experience, a continuous improvement background, and exceptional interpersonal skills.
Please be open to learn and understand, that while we service automobiles and clients, we do it with a different mindset than the dealership or our competitors. In order to drive our customer retention and the client experience, we have certain processes in place that help provide the best service to the customer, while being profitable and fair to our technicians. We also are big on training and personal growth. If you are willing to learn and grow, come meet with us!
Compensation
- Full-Time schedule (Avg. 48-50 hrs.) salary range of $60,000-$75,000
- Monthly bonus on top of above salary
- Health Insurance Option
- Spiff opportunities throughout year to help drive focus
Responsibilities
As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
- Train, motivate, evaluate, schedule and coach employees
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
- Oversee all sales, accounting and clerical functions from Service Advisors
- Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Overall cleanliness and organization of the facility, including environmental compliance
Qualifications
- A minimum of 5 years of store or service manager experience
- Ability to be coached and trained
- Technical automotive knowledge a must
- Excellent customer service disposition
- Good communication skills
- Strong POS computer and Internet skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule including Saturdays
- Valid driver’s license
Store Schedule(As of 2/11/2025)
- Monday - Friday 7:30am - 6:00pm
- Saturday 8:00am - 5:00pm
- Sundays Closed
Salary : $60,000 - $75,000
