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Assistant Automotive Service Writer Job at Midas HOUSTON 5263 in Houston

Midas HOUSTON 5263
Houston, TX Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 5/2/2025

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and / or years of automotive repair experience.

We are looking for an automotive service writer to assist in managing and directing all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Responsibilities

As a Midas automotive service writer, you will manage and direct all automotive and general service technicians in the operation of the shop, including :

  • Deliver exceptional customer service while listening and consulting customers.
  • Follow up with customers regarding services requested, estimated completion times, etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
  • Deliver and discuss pricing estimates with customers as well as promote shop service specials.
  • Lead, manage, and train the team while keeping in tune with our company’s vision, purpose, core values, and employee creed.
  • Supervise up to ten employees.
  • Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks.
  • Maintain inventory counts.
  • Ensure overall cleanliness and organization of the facility.
  • Other duties as assigned.

Qualifications

  • A minimum of 2 years of store or service writer / manager experience.
  • General automotive knowledge.
  • Excellent customer service disposition.
  • Good communication skills.
  • Leadership ability.
  • Team building skills.
  • Ability to work a flexible retail schedule including weekends, evenings, and holidays.
  • Valid driver’s license.
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