What are the responsibilities and job description for the Automotive Service Writer Job at Midas International, LLC in Grapevine position at Midas International, LLC?
Benefits :
Bonus based on performance
Dental insurance
Employee discounts
Free uniforms
Health insurance
Paid time off
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and / or years of automotive repair experience.
We are looking for automotive service writers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times, etc.
Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
Supervise up to ten employees
Oversee technicians’ inspections, diagnosing and repairing of domestic, European, and Asian cars and light trucks
Maintain inventory counts
Overall cleanliness and organization of the facility
Other duties as assigned
Qualifications
A minimum of 2 years of store or service manager experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings, and holidays
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