Front Desk Receptionist/Counter Person

Job Overview
We are seeking a high energy, organized and friendly Front Desk Receptionist to join our automotive team. This pivotal role serves as the first point of contact for our clients and visitors, providing exceptional customer support while managing administrative tasks efficiently. The ideal candidate will have excellent communication skills and a passion for the automotive industry. This is a full-time, hourly position with opportunities for growth within our organization.

Duties

• Greet and welcome guests in a professional and courteous manner.
• Manage incoming calls, emails, and inquiries.
• Answer and direct phone calls, take messages, schedule and confirm appointments
• Process customer payments and maintain accurate records
• Review and organize service tickets for accuracy and completeness
• Communicate with customers about the status of their vehicles and any recommended services
• Assist with administrative tasks
• Maintain a clean and organized reception area
• Provide exceptional customer service at all times and resolve any issues or complaints with professionalism and efficiency

Experience
The ideal candidate should have:

• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent customer support skills with a friendly demeanor.
• Ability to work independently while being part of a team.

If you are a motivated individual looking to contribute to a dynamic team environment while honing your administrative skills, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Ability to Commute:

• Groton, CT 06340 (Required)

Ability to Relocate:

• Groton, CT 06340: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $18