Automotive Service Writer Job at Midas SAIZ in Greenacres City

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or years of automotive repair experience.We are looking for automotive service writers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. You will be trained on customer service skills, phone skills, POS system and inventory management. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.Health Benefits and 401K offeredResponsibilitiesAs a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including : Deliver exceptional customer service while listening and consulting customersFollowing up with customers, services requested, estimated completion times etc.Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing partsDeliver and discuss pricing estimates with customers as well as promoting shop service specialsLead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creedSupervise up to ten employeesOversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucksMaintain inventory countsOverall cleanliness and organization of the facilityOther duties as assignedQualificationsA minimum of 2 years of store or service experienceGeneral automotive knowledgeExcellent customer service dispositionGood communication skillsLeadership abilityTeam building skillsAbility to work a flexible retail schedule including weekends and holidaysValid driver’s licenseBi-lingual a plus