Service Manager

Job Summary
We are seeking a dedicated and experienced Service Manager to oversee our automotive service department. The ideal candidate will have a strong background in auto service management and a passion for delivering exceptional customer service. This role is pivotal in ensuring that our team operates efficiently while meeting the needs of our customers. The Service Manager will be responsible for managing daily operations, leading the service team, and driving sales through excellent service.

Duties

• Oversee daily operations of the automotive service department, ensuring high-quality service delivery.
• Manage and mentor a team of technicians, providing guidance on best practices in automotive service.
• Handle customer inquiries and complaints with professionalism and efficiency.
• Promote upselling of services and products to enhance customer satisfaction and drive revenue.
• Ensure compliance with safety regulations and company policies within the service area.
• Conduct regular inspections of work performed, including shocks struts, air brake systems, and tire services.
• Maintain accurate records of cash handling and sales transactions.
• Collaborate with other departments to ensure seamless operations and customer experience.

Qualifications

• Proven experience in auto service management or a similar role within the automotive industry.
• Strong knowledge of automotive systems, including shocks struts, air brakes, and tire services.
• Excellent sales skills with a track record of upselling services effectively.
• Previous experience as a mechanic is preferred but not mandatory.
• Ability to handle cash transactions accurately and responsibly.
• Strong leadership skills with the ability to motivate and develop team members.
• Excellent communication skills, both verbal and written, to interact effectively with customers and staff.
• Detail-oriented with strong organizational skills to manage multiple tasks efficiently.

Join our team as a Service Manager where you can make an impact by leading our talented staff while ensuring customer satisfaction through exceptional automotive services.

Job Types: Full-time, Part-time

Pay: $70,000.00 - $90,000.00 per year

Expected hours: 40 – 50 per week

Shift:

• Day shift
• No nights

Work Days:

• Every weekend
• Monday to Friday

Experience:

• Sales: 3 years (Preferred)

Ability to Commute:

• Roseville, CA 95747 (Required)

Ability to Relocate:

• Roseville, CA 95747: Relocate before starting work (Required)

Work Location: In person

Salary : $70,000 - $90,000