What are the responsibilities and job description for the Store Manager - Midas position at MIDAS?
Qualifications
- The ideal candidate for this position has some knowledge of auto repair, some supervisory/management and exceptional interpersonal skills
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Strong POS computer and Internet skills
- Leadership ability
- Team building skills
- 5 day work week, Saturdays are required
- Valid driver’s license
Responsibilities
- He or she promotes customer satisfaction and retention and growth of existing and new business
- In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety
- As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
- Recruit, hire, train, motivate, evaluate, schedule and coach employees
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc
- Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
- Oversee all sales, accounting and clerical functions from Service Advisors
- Oversee technicians’ inspections, diagnosing and repairing
- Maintain inventory counts
- Overall cleanliness and organization of the facility, including environmental compliance
- Employee’s payroll; record keeping of hours and scheduling
- Updating and submitting daily sales reports to Corporate
Full description
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair.The Midas Store Manager is responsible for business operations and store performance. He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory...
Job Type: Full-time
Pay: $65,000.00 - $105,000.00 per year
Benefits:
- Paid time off
Shift:
- 8 hour shift
Experience:
- Customer service: 5 years (Required)
- Sales: 5 years (Required)
- Management: 3 years (Required)
Work Location: In person
Salary : $65,000 - $105,000
