Construction Technician - Sioux Falls, SD

As a Construction Technician at Midco you’ll help expand and upgrade our regional network to bring the newest technology to neighborhoods near you. You will be our boots on the ground, preparing communities to get the fastest speeds and the best, most reliable connection.

Career advancement with pay increases including annual merit increases and bonuses! Free fiber internet & cable tv. Company vehicle, clothing and tools provided. Competitive pay and benefits including PTO, paid holidays, 401k w/match, medical, dental & vision insurance, paid paternal leave, health & wellness programs, community discounts and much more!

JOB PURPOSE:

Support and assist the Construction department in the maintenance, expansion, and upgrades to Midco’s regional network.

KEY FUNCTIONS:

• Interpret, comprehend, and utilize network system maps and plans.
• Capture, store, and modify design data utilizing electronic devices such as GPS, smart phone, and laptops.
• Install, maintain, and repair Midco’s aerial and underground regional network.
• Coordinate with utility companies and other entities for house moves and cable relocations, ensuring accurate billing and customer satisfaction.
• Assist in preparing site surveys.
• Complete Construction First Time Right certification within 90 days of hire and consistently apply principles in all aspects of work.
• Locate existing underground cable.
• Install drops, taps, amplifiers and power supplies. Splice coaxial cable.
• Ground service drops and pre-wire new builds.
• Read, comprehend, and utilize regional network maps and plans.
• Possess knowledge in using signal meters, reading RF levels, voltage meters, TDR, etc.
• Demonstrate knowledge of Midco’s safety program, enforce safety rules and procedures, wear appropriate safety apparel (including hard hats, safety vests, OSHA approved boots), and operate all equipment safely.
• Maintain a current, valid driver’s license, operate and drive a Company vehicle in accordance with all Midco policies, and maintain a safe driving record (no DUI in the last five years).
• Obtain certification and successfully operate a bucket truck to perform aerial construction and maintenance.
• Must be able to perform key functions such as but not limited to, hanging a drop, performing drop cutovers and assisting technicians with an install.
• Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
• Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
• Maintain regular attendance and to arrive to work on time as required by your position.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

• Mentor new hires as required.
• Have and maintain up-to-date knowledge of technological developments in the industry.
• Effectively communicate with other departments to handle escalating issues in a timely manner.
• Support the mission, vision and values of Midco.
• Collaborate effectively with internal and external customers to ensure exceptional service.
• Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.
• Remove obstacles for team members. Encourage creative solutions.
• Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
• Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.
• Demonstrate business acumen by using data to drive decisions and actions.
• Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and
• finding ways to cut through ambiguous problems.  
• Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind.
• Actively follow Midco policies and procedures.
• Perform other duties as assigned.

EXPERIENCE AND EDUCATION:

• High school diploma or GED required. Some college or vocational training preferred.
• Previous experience in the telecommunications industry preferred.
• Team Members will be assigned a level congruent to their experience and training.
• Must develop working knowledge of construction, the National Electrical Code, OSHA regulations, state and local regulations and general safety standards.

Position leveling will be assigned congruent to experience and training.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 84 lbs.
• The noise level in the work environment is moderate to loud.
• The employee may frequently be exposed to outside weather conditions and may occasionally be exposed to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
• Ability to adapt to changing circumstances and remain flexible in a dynamic work environment.
• Ability to remain calm and effective under pressure, especially when dealing with urgent repairs or customer issues.
• Keen attention to detail to ensure accuracy and quality in all aspects of operations.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
• Must be able to climb poles, ladders, and other structures with proper equipment, working within manufacturer's capacity for all equipment.
• Must be able to work from elevated heights (bucket trucks, ariel lifts) and in tight spaces such as attics and crawlspaces.
• Be willing to travel for business needs within the region, this could include overnight stays.

ABOUT MIDCO: 

• Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
• We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
• We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
• Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:  

• Free Midco internet & TV 
• Great opportunities to get involved in volunteerism  
• Generous 401(k) match and paid time away from work programs 
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.  

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.