What are the responsibilities and job description for the Access Navigator position at MidCoast Health Net, d.b.a Knox Clinic?
Join Our Team as an Access Navigator!
Are you passionate about helping others? Are you highly organized, compassionate, and eager to make a difference in your community? If so, our Access Navigator role at the Knox Clinic might be the perfect fit for you!
Position Overview
As an Access Navigator, you will play a critical role in assisting interested community members in becoming patients, providing comprehensive financial and prescription assistance services to patients, and connecting patients with local resources.
Key Responsibilities
This role involves various tasks, including enrolling patients in insurance, assisting with prescription programs, managing the sliding fee scale, and identifying flexible payment options (ex, a scholarship fund). The Access Navigator partners closely with Community Health Workers and Resource Navigator interns to ensure patients are connecting with essential governmental and community resources. This role focuses on care for new patients and persons who experience barriers to accessing care due to income, language, cultural, and social barriers. You will make a very real difference in the lives of those you assist, with positive ripple effects throughout our community.
About the Knox Clinic
We believe that all of us deserve readily available, affordable, compassionate healthcare close to home! The Knox Clinic is celebrating it’s 25th anniversary as a community-driven organization with a passionate commitment to service. We are thrilled to launch our new initiative - the establishment of a Community Health Center in coastal Knox County, Maine.
Our vision is to create a multifaceted hub dedicated to comprehensive healthcare services, including primary medical care, dental, vision, mental health, connection to local resources, wellness services and more. Our mission is driven by a commitment to equity, community, and continuous learning, ensuring that we are always at the forefront of creating change and supporting those in need.
Core Competencies and Preferred Qualifications
- High School Diploma or GED; Associate’s or Bachelor’s degree in healthcare administration, business administration, or related field preferred.
- Experience in healthcare or financial assistance preferred.
- Knowledge of federal and state healthcare programs, including Medicaid, Medicare, and the Affordable Care Act | Insurance Marketplace.
- Excellent verbal and written communication, problem-solving, and organizational skills
- Demonstrated respect for cultural diversity in serving patients and families, and ability to apply critical thinking skills in performing patient assessment and care.
- Commitment to flexibility around providing community health care.
- Must show proof of immunity or have been immunized for MMR, Hep B, Influenza (required annually) and the COVID primary series.
- Proficiency in the use of electronic health records, Google Workspace, and virtual applications preferred.
- Bilingual (English/Spanish) preferred.
Equal Opportunity
We strive to build a welcoming team where every staff member is valued and supported. We are an equal opportunity employer and strongly encourage candidates from diverse backgrounds to apply.
How to Apply
Please send a resume and cover letter outlining your interest and qualifications on really or via email to nicolle@knoxclinic.org. Applications will be reviewed on a rolling basis, so early submissions are encouraged.
Apply today and become a part of our dedicated and passionate team. When everyone has the support and care they need to thrive, our whole community is stronger and healthier!
Job Types: Full-time, Part-time
Expected hours: 30 – 40 per week
Benefits:
- 401(k) matching
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
Schedule:
- No weekends
Work Location: In person