What are the responsibilities and job description for the Account Executive-Business Sales position at Midcontinent?
JOB PURPOSE:
Identify, develop and promote sales opportunities to provide basic services such as telephone, internet and cable TV and enhanced, customized solutions such as Hosted Phone, SIP, Fiber, Managed Services & Data Center Services to new customers while providing superior customer service to an existing base of customers.
KEY FUNCTIONS:
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.
Identify, develop and promote sales opportunities to provide basic services such as telephone, internet and cable TV and enhanced, customized solutions such as Hosted Phone, SIP, Fiber, Managed Services & Data Center Services to new customers while providing superior customer service to an existing base of customers.
KEY FUNCTIONS:
- Prospect, identify opportunities and create customized solutions from the selection of Midco Business Products for new and existing business clients.
- Prepare accurate estimates and contracts for business customers.
- Prospect new customers to increase client base.
- Achieve or exceed defined sales goals (weekly, monthly, yearly, etc.).
- Develop and deliver professional sales presentations.
- Work to retain existing clients by providing superior service and support.
- Build and maintain strong relationships based on trust and mutual respect with potential and existing customers.
- Maintain current and accurate documentation for all sales contacts.
- Be able to accurately forecast opportunities and performance throughout the year. Utilize CRM systems as required.
- Be willing and able to travel in accordance with Midco’s “Use of Vehicle for Company Business” policy.
- Communicate effectively and professionally in all forms of communication with internal and external customers.
- Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
- Maintain regular attendance as required by your position.
- Function as an effective team member while supporting the efforts and strategies, initiatives and projects of other departments.
- Support the mission, vision, and values of Midco.
- Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility.
- Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
- Possess strong problem-solving, critical-thinking and decision-making skills while using good judgment.
- Multi-task without loss of efficiency or composure.
- Maintain a positive work atmosphere by acting and communicating in a manner that develops positive relationships with team members, customer and leadership.
- Adhere to and actively follow Midco policies and procedures.
- Perform other duties as assigned.
- High School Diploma/GED required. Bachelor’s Degree preferred.
- Previous sales experience preferred.
- The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 30 lbs.
- The noise level in the work environment is moderate to loud.
- Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
- In-person visits to a customer’s place of business are normal in the performance of this job. Specific abilities required include accessing a customer's place of business by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
- Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
- We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
- We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
- Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.
- Free Midco internet & TV
- Great opportunities to get involved in volunteerism
- Generous 401(k) match and paid time away from work programs
- And many more
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.
