What are the responsibilities and job description for the Universal Banker 2 position at MidCountry Bank?
This position is eligible for the Community Banking Annual Incentive Plan.
JOB SUMMARY
The primary responsibility of this position is to perform all teller duties, open new accounts and assist with other bank service referrals. This position includes building customer relationships and promoting the banks products and services in person or by phone.
JOB RESPONSIBILITIES
1. Perform all Teller functions
- Process various transactions such as deposits, withdrawals, and check cashing in person, at the drive up, or over the phone.
- Represent the bank in a professional and courteous manner. Greet customers and assist with banking needs and questions.
- Assist with branch tasks as assigned, including balancing cash drawers, vaults and ATMS.
- Collaborate with bank departments and branch team members to assist and problem solve.
- Complete online compliance courses and attend training as required.
2. Business Development and Customer Service
- Provide excellent service with quick and accurate responses to both customer and non-customer inquiries.
- Cross sell bank and non-bank products and services through in-person sales and outbound calls.
- Open new deposit accounts efficiently and effectively within bank policies and procedures.
- Service and maintain consumer, business, HSA, and IRA accounts.
- Guide customers through the loan process from conversation to application, including gathering and evaluating financial statements, reviewing credit information and processing the closing with the customer.
3. Operational Controls
- Review and verify teller and other operational quality controls within the branch.
- Ensure accuracy in General Ledger, Logs and CTR's. Complete monthly operational reports and Audits.
- Represent the bank professionally at community events.
4. Maintain current knowledge of bank products, services and environment
- Stay knowledgeable with banks products and services.
- Complete online training and in person training.
- Attend seminars and bank meetings as required.
JOB REQUIREMENTS
Education-
- Required: High School Diploma or equivalent
- Preferred: 2-year college/tech degree or equivalent or higher
Experience-
- Required: 1 year of cash handling experience
- Preferred: 2 years of banking experience with basic lending knowledge
SCHEDULE
BENEFIT INFORMATION
- Health Insurance with two medical plan options as well as dental and vision options.
- Employer matched 401(k) plan.
- Company-paid life insurance, AD&D and short and long-term disability. Team members can also purchase additional life and AD&D insurances.
- Paid Time Off and all Federal holidays observed.
MidCountry Bank is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sexual orientation, marital status, national origin, disability or handicap, veterans status, genetic information or gender identity. MidCountry Bank is an EEO/AA Employer.
