What are the responsibilities and job description for the Senior Account Manager- Middle Market position at Middle Market - Lockton Careers?
The West Series of Lockton Companies is looking for entrepreneurial-minded individuals to join our growing Commercial Insurance team. Be a part of an exceptional company voted “Best Places to Work in Insurance” eleven years running.
If you are innovative, passionate about delivering excellent client service, excel as a strategic partner, and thrive in a collaborative environment, Lockton would like to hear from you!
Position responsibilities
• The Senior Account Manager is one of the primary business contacts for Clients and is responsible for possessing and applying knowledge of surety and bond industry trends and related regulations while servicing Clients’ accounts in an innovative and efficient manner
• This individual is responsible for overseeing the servicing of a designated book of business as relating to marketing, claims, and administration
• Researches an issues’ root cause, implements, and resolves policy-related issues
• Recommends potential enhancements or improvements to processes, products, and/or policies
• Develops financial models and reports for Client and Account Executive staff, provides interpretation and implication of analysis, as well as recommendations
• Provides expertise in strategic planning and consultative advice to clients, including the production, analysis, and recommendations for changes to coverage plans
• Engages in Client strategy meetings to manage insured expectations for upcoming term
• Develops and presents coverage plan and renewal terms to Client
• Assesses and interprets exposure information from the Client
• Analyzes quotes from carriers to determine appropriate recommendations
• Interprets and evaluates policy terms to ensure adequate coverage for Client’s identified exposures
• Facilitates Client premium financing
• Participates in negotiations with carriers for new and renewal quotes
• Reviews new business opportunity information and provides related recommendations to Unit Manager/Account Executive
• Researches and understands industry trends and government regulations
• Mentors and trains junior-level staff
• Perform other work-related duties as assigned
Position qualifications
• The ideal candidate will possess a bachelor’s Degree in Business Administration or related field and/or years of experience equivalent
• Typically, five or more years of Client services experience is required
• Minimum of three years’ experience servicing commercial bond/surety accounts. Must have a firm working knowledge of the bond and surety business.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Strong attention to detail required
• High aptitude for accuracy in mathematical calculations
• Demonstrates strong working knowledge and experience within brokerage industry
• Understands industry trends and governmental regulations
• Ability to work outside of regular business hours
• Ability to travel by automobile and aircraft and be away from home more than one day and night
• Legally able to work in the United States