Operations Manager, Auxiliary Dining

The Operations Manager of the Auxiliary Dining locations oversees the planning, organization, and leadership of a diverse team of food service professionals across multiple operations, including the Snowbowl Snack Bar and Tavern on the Tee restaurant. The position requires strong judgment and initiative in designing work programs, staffing cash-based food service operations, procuring food supplies, and training employees in food preparation and service. Other responsibilities also include managing catering and banquet requests, creating and pricing menus, and ensuring smooth operations at both venues.

This is a full time, benefits eligible, salaried position with a hiring range of $63,009 - $78,787 per year.

Core Responsibilities:

• Administrator to oversee all operational aspects of Tavern on the Tee and Snow Bowl Concessions. Key player in optimizing budget performance for both operations. Proficient in all RFO procedures and policies. Always enforce those doctrines with employees.
• Ensure the highest standards in both kitchens, BOH and FOH procedures, observe proper food storage and handling procedures ordering, receiving, Inventory, fill out temp and time sheets, follow cleaning checklists. Following VT safety and sanitary standards every shift.
• Ensure cash / credit collection and entry is through and complete on every shift for both units. Does banking related business.
• Proficient in POS and BOH software and hardware. Must be able to troubleshoot independently.
• Hiring, training, and supervising hourly employees, as well as scheduling employee shifts.
• Oversight of alcohol serving at both Tavern on the Tee and Snow Bowl to ensure all VT state laws are followed. Train employees in DLC rules and regulations.
• Lead by example to provide exceptional food and service to our customers
• Communicate effectively with employees, must be aware that the staff conducts themselves in a cordial and professional manner while in the operations and particularly when in the presence of our guests

Requirements

• 3 years progressive management food service/restaurant experience with knowledge of administrative functions and roles, including cash handling policies.
• A valid drivers license and ability to obtain a Middlebury College driver’s license for truck and van use after hire, required.
• Serve Safe certification required.
• DLC certification is required.
• Strong time and team management skills, the ability to prioritize tasks to meet deadlines and the ability to build and maintain effective relationships.
• Motivation and the desire to grow and adapt within an ever-changing organization is essential.
Strong verbal and written communications skills required.

Physical Demands and Working Conditions:

Must be able to lift 10-20 lbs. numerous times during the day, and up to 50 lbs. occasionally. Requires frequent and repetitive bending, reaching, lifting, twisting, and turning. Must be able to push and pull up to 60 lbs. frequently. Requires frequent walking and long periods of time standing.

Other:

An offer for this position is contingent upon successful completion of a criminal background check and references.

Benefits

As an employee of Middlebury College, you will enjoy being part of a vibrant supportive community. Middlebury Colleges offers its employees excellent compensation and competitive health, dental, life, disability, generous retirement matching, and vision benefits, Middlebury offers a generous time-away program - up to 34 days per year during the first two years of service, increasing as the term of service lengthens. Middlebury employees are eligible for robust educational assistance programs as well as free or reduced rates for cultural events and use of sporting facilities (including the College's golf course and Nordic and alpine ski areas). The result is a very high quality-of-life in a gorgeous setting. Middlebury Colleges offers its employees excellent compensation and other perks of employment including:

• MiddCard Privileges: access to athletic facilities, discounts at the College store, library privileges, and discounts at cultural and sporting events. In addition, the card allows door access to certain campus buildings. Spouses or domestic partners of benefits-eligible employees are eligible to receive a Spouse/Partner card with the same privileges as the employee card (except door access).
• Discounts on season passes at Middlebury College Snow Bowl, the Ralph Myhre Golf Course and the Rikert Outdoor Center.
• Access to our Partner Inclusion Program that provides comprehensive support services to the spouses and partners of Middlebury employees.
• A full listing of our benefit offerings can be found on our website by following this web link: https://go.middlebury.edu/benefits
• Or click see some of the other fun perks of working at Middlebury, whether in Vermont or Monterey!

Middlebury College is an equal-opportunity employer where diversity, equity, and inclusion are core values. To this end, the College recruits talented and diverse faculty, staff, and students from across the United States and around the world. Middlebury College encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically underrepresented communities. The College also invites applications from individuals who demonstrate an ongoing commitment to advancing diversity, equity, and inclusion in the workplace.