Experienced Serviced Advisor

Primary Duties:

1. Ensure maximum production and customer service.

• Monitor repair order processes to maintain proper function of the service department.
• Oversee communication between company personnel ad customers to ensure accurate documenting and procedures are performed in a timely manner.
• Communicate with customers regarding time expectations and gather contact information for follow up.
• Ensure a positive relationship between dealership, customers, and manufacturer.
• Oversee adjustments on warranties for new and used vehicles.
• Maintain current product knowledge and train supporting staff on proper usage.
• Ensure clean and safe work environment at all times and adhere to all OSHA/EPA requirements.
• Maintain ability to handle job stress and effective interaction with others in the workplace.
• Follow manufacturer policies and procedures.

Job Qualifications:

• Two plus years of progressive experience in automotive dealership.
• Honda experieince preferred
• Outstanding verbal and written communication skills
• Hands-on, team oriented committed to business improvement processes
• Strong problem solving capabilities
• Management skills:
• Ability to lead, take charge, and offer direction
• Critical thinking-using logic to weigh various approaches to resolve problems
• Negotiation-bringing employees or customers together to reconcile differences
• Establish and maintain interpersonal relationships to have constructive and cooperative working relationships
• Coordinate the work activities of employees
• Initiative-willing to take on new responsibilities and challenges * Ability to manage multiple priorities
• Proficient knowledge of MAG's current company management systems.
• Maintain valid driver's license within company policy requirements

Pay: DOE

Job Type: Full-time

Pay: From $2,000.00 per month

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• Monday to Friday
• Weekdays

Experience:

• Automotive service: 2 years (Preferred)

Work Location: In person

Salary : $2,000