What are the responsibilities and job description for the Middlesex Club Assistant General Manager position at Middlesex Club?
The Middlesex Club is a local, family oriented pool and racquets club located in Darien, Connecticut. The club is seeking to hire an Assistant General Manager for the Summer 2025 season with the possibility of extending in to a full year part time opportunity for the right candidate.
The Assistant General Manager is ultimately responsible for assisting the General Manager with the day-to-day management of all programs, functions, camps, social events and general use of the Club by the membership. Periodic reviews of role, responsibilities and performance will be conducted by the General Manager, Board President and/or the Personnel Director.
The Assistant General Manager will work closely with the General Manager and Director of Operations to ensure Club operations' efficiency. It is expected that the position's general hours will be Monday through Saturday from 2pm to 9pm (closing of facilities). When the General Manager is not present, it is expected that the Assistant Manager will assume all responsibilities the GM holds in addition to the responsibilities outlined below. In addition, the Assistant General Manager will be responsible for opening and closing the Club on the General Manager’s days off (typically Saturdays).
Responsibilities include, but are not limited to:
- Operations & Maintenance Management
- Oversee day-to-day operations of the Club, including facilities, programs, and services in partnership with the General Manager
- Ensure a high standard of cleanliness, safety and maintenance of all pool and racquet facilities and the campus as a whole
- Responsible for ensuring tennis courts are swept and lined
- When both GM and Assistant GM are present at the Club, Assistant GM is primarily responsible for labor/ maintenance crews
Membership Engagement
- Foster a positive and inclusive environment for members
- Organize the set-up and break-down of Summer evening bar-b-que’s
- Exhibit strong communication skills with membership regularly
- Collaborate with the Social Chair to create a dynamic calendar of activities through the year, aligning with the member interests and favorite events
Staff Management
- Foster a collaborative and positive work culture
- Collaborate as needed with a dedicated group of senior staff employees
- Director of Operations
- Director of Racquets
- Aquatics Director
- Camp Director
- Snack Bar Vendor
Regulatory and Health Compliance
- Partner with General Manager to ensure compliance with all local, state, and federal regulations related to the operation of a pool and racquets club
- Stay informed about any local town ordinances
- Ensure compliance with all relevant health and safety regulations, including pool safety protocols, lifeguard certifications, and emergency procedures
- Conduct regular safety inspections and inform General Manager of any required corrective actions as necessary to maintain a safe environment for members and staff
- Support General Manager in coordination with appropriate authorities and vendors for regular inspections and certifications, such as pool maintenance, water quality testing and fire safety
- First Aid certification
Crisis Management
- Be fully versed in the crisis management plan to address unforeseen challenges such as, but not limited to
- Drowning
- Cardiac event
- Missing child
- Ensure staff (Lifeguards, Maintenance, Office personnel) are trained on emergency response protocols