What are the responsibilities and job description for the Medical Assistant position at Middlesex Health?
Position Highlights
- Department: MHPC Westbrook
- Hours: 24.00 per week
- Shift: Shift 1
Position Summary
The Medical Assistant (MA) plays a vital role in the patient care team under the direction of the Practice Manager. The MA performs various clinical duties, assists Providers, and ensures timely and effective care for each patient while maintaining strict patient confidentiality.
The MA may also perform general clerical or administrative tasks as directed.
Essential Duties & Responsibilities
Clinical Duties performed under the direction of the provider:
- Welcome patients to the practice, escort them to exam rooms, and introduce themselves if the patient is new.
- Interview patients to verify reasons for visits, obtain medical information, measure vital signs, height, and weight. For same-day acute visits, take temperatures and pulse oximetry readings.
- Document all patient information obtained in the Electronic Health Record according to policies and procedures.
- Verify and record allergies, current medications, strength, frequency, refills required, and pharmacy choices.
- Ensure all documentation, results, reports pertinent to the visit are available to the provider for review with the patient.
- Assist providers with patient exams and procedures as directed.
- Perform phlebotomy, collect blood and other specimens, label, prepare, and deliver to the lab. Document these procedures in the EHR.
- Conduct routine in-office laboratory tests, document results in the EHR.
- Perform routine or diagnostic testing such as EKG and spirometry, providing reports to the provider for review.
- Prepare treatment rooms, keeping them clean and stocked.
- Clean and sterilize instruments. Dispose of contaminated supplies appropriately.
- Manage patient messages (telephone encounters) as delegated by licensed clinical staff/providers.
- Prepare prescription refill documents for provider review and signature.
- Maintain effective and organized systems to ensure timely workflow for patients and providers. Notify reception staff of any anticipated service delays.
- Verify the MH medical record number is listed in the patient's demographic information. Obtain and enter MRN from the Results system if necessary.
- Schedule patient appointments.
- Prepare patient referrals/authorization for specialist and hospital services.
- Assist with review and preparation of Home Healthcare Certifications and other documents (lab orders, diagnostics, etc.) as requested.
- Adhere to all Core Values (Compassion, Pursue Excellence, Cooperation and Collaboration, Upholds Honesty, and Supports Innovation).
- Adhere to all Absolutes (Privacy and Confidentiality, Professional Appearance, and Responsibility and Commitment).
- Other job-related duties as assigned.
Minimum Qualifications:
- High School Diploma or Equivalent
- Medical Assisting Certification
- Knowledge of medical terminology and medications
- Excellent customer service and communication skills
Preferred Qualifications:
- 1 year experience working with electronic health records
- 1 year office-based physician practice experience
Comprehensive Benefits Offered:
- Competitive and affordable benefits package
- Tuition reimbursement
- Quick commute access from I-84, Route 9, and surrounding areas
About Middlesex Health:
The Smarter Choice for your Career
Come join one of Connecticut's Top Workplaces, and a Magnet designated organization At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making healthcare better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.
