What are the responsibilities and job description for the Medical Support Professional position at Middlesex Health?
Job Summary
The Medical Assistant (MA) plays a crucial role in the patient care team, working under the direction of the Practice Manager. The MA performs clinical duties, assists Providers, and maintains patient confidentiality at all times.
Responsibilities include welcoming patients, escorting them to exam rooms, and introducing new patients to the practice. The MA also interviews patients, measures vital signs, documents patient information in electronic health records, and confirms allergies and medications.
Other essential duties involve assisting Providers with exams and procedures, performing phlebotomy, collecting blood specimens, and preparing treatment rooms for patients. Additionally, the MA manages patient messages, prepares prescription refill documents, and schedules appointments.
The ideal candidate will possess excellent customer service and communication skills, as well as knowledge of medical terminology and medications. A high school diploma or equivalent is required, while experience working with electronic health records and office-based physician practices are preferred qualifications.