What are the responsibilities and job description for the Financial Counselor position at Middlesex Hospital?
Position Highlights
- Department: Credit Collections
- Hours: 35.00 per week
- Shift: Shift: Shift 1
Monday - Friday 8:30am-4:00pm
Position Summary
The Financial Counselor is responsible for review/referral of self pay accounts. Responds to patient requests for financial assistance, payment arrangements, etc. Acts a liaison between other departments, physicians and collection agencies/attorneys; promotes teamwork at all times. Uses independent judgment to perform a wide range of financial counseling procedures using a variety of equipment. Assists supervisor and provides excellent customer service essential to procedures. Exercises professional judgment in the performance of procedures.
Minimum Qualifications
- High school diploma or equivalent
- Typing/keyboard skills
- Ability to work quickly and accurately
- Excellent communications skills (telephone, written, and personal)
- Customer service experience
- Hospital patient accounts experience preferred
Comprehensive Benefits Offered
- Competitive and affordable benefits package
- Shift Differentials
- Continuing Education assistance
- Tuition reimbursement
- Student Loan relief through Fiducius
- Quick commute access from I-84, Route 9 and surrounding areas
About Middlesex Health
The Smarter Choice for your Career!
Come join one of Connecticut’s Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.
